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Biem Sprayer REVIEW

About Biem Sprayer

Biem Sprayer claims to be a butter sprayer and storage that converts a butter stick into spray in seconds. Biem Sprayer proclaims to melt butter just enough to spray out of nozzle to spray on a toast or for cooking. The sprayer assures to be cool to touch.

 





How does Biem Sprayer work?

Inserting the butter stick in the Biem Sprayer promises to liquefy the butter so that you can spray only as much butter as you really need instead of wasting the whole stick. The accelerometer of Biem Sprayer senses when you pick it up to use and turns the smart on/off automatically to melt the butter for spraying.

 

The most efficient butter sprayer
Butter that’s stored in the fridge is hard and cold, difficult to spread, and tears the toast. Melting it on a pan usually burns it. But, the butter storage and sprayer Biem Sprayer convinces that whether you want to spread it on a toast or cook, it helps you use butter as much as you need without wasting. The sprayer emphasizes that it doesn’t overheat or melt the butter but just heats it to 95 degrees. Let’s analyze Biem Sprayer user reviews to know more. Biem Sprayer maintains that you can use it for buttering breads, rolls, cheese toast, vegetables, and popcorn without drenching and making them soggy, baste turkeys or roast chicken, butter steak, pasta, pancakes, or muffin pans with it. Apart from butter stick, Biem Sprayer asserts to be usable with cooking oil, including coconut oil. Is the sprayer that versatile? Biem Sprayer user reviews will tell us more.

 

Easy and safe
You can store Biem Sprayer in a kitchen cabinet, countertop and also refrigerator, as the creators of Biem Sprayer maintain. Biem Sprayer guarantees to only use heat and air to work and involves no chemical propellants, artificial ingredients, or sprays with inflammable, making it safe to use. The patent pending nozzle of Biem Sprayer declares that it never clogs and it’s a breeze to clean with water and a drop of liquid soap. Is Biem Sprayer that efficient and convenient? Send us your reviews.



Biem Sprayer REVIEW

Annette Martin says in her review-“Biem Butter Dispenser is worthless. I sent it back and they indicated they would send me a new one but after several months they have not. DO NOT BUY THIS WORTHLESS GADGET.

Jessica Maldonado complains in her review – “Worthless. After the first use, it no longer worked. I requested a refund or a new one but they didn’t send me one. I’m still waiting several months later. DO NOT BUY IT”.

Lillian Watson who reviewed the product says – “I received mine in July. The Biem spray was not consistent and was very wide; it coated my counter in butter. It only worked randomly at first and then it didn’t work at all. I returned it within 14 days and have yet to receive my refund”.

Courtney Pearson writes in her review – “It took several months for me to receive the Biem butter sprayer and it worked great for the first stick of butter. After that it would not stop spraying when I reloaded it with another stick of butter. I did a clean cycle as per the service department’s recommendation and that didn’t fix anything. I have been waiting for 3 months and the emails I get from them are that they are waiting on the engineering department to come up with a solution before they replace my unit. I asked for my money back and have yet to hear back from them”.




Meredith Salazar says in her review- “I had the same problem as others have indicated. Only air will come out. It sputtered out a little bit of butter the first time I tried to use it only. I’ve tried to contact customer service using the .com address and received no response.”

Tami Simmons who used the Biem Sprayer, writes in her review – “My butter Biem butter sprayer also took many months to arrive (maybe 9 months). It is the crappiest product ever. It starts spraying on its own. And leaks all over the counter!! I cannot stop it from spraying. I have been trying to get a refund for more than two months, but they won’t do it. I have been told that returns and exchanges are on hold until their engineers can figure out the problem”.

Jeannette Morales claims in her review – “Mine was blowing air not butter. Customer service asked me to hold the top and cover the hole for 1 second. The butter started coming out. Only now it melts all the butter stick and says I’m out of butter”.

Della Haynes says in her review – “Just received my Biem sprayer after almost 7 months. My husband ordered it for me for Christmas, after seeing it on Shark Tank. I was excited, as I thought the concept was ingenious! I followed the instructions to the letter. Cleaned it and placed in the cube of butter. I couldn’t wait to spray it on my fresh corn on the cob. The ready light came on and I was finally ready to reap the benefits of my long awaited gift! It began to spray, and spray and spray! I put it down, and it continued to spray and spray and spray. I had butter on my wall, counter top, etc. The butter began to pool around the base. I put it in the sink and it continued to spray on its own! It finally quit after making an enormous mess, and using up most of the cube of butter. Now I’ll have to go through the joy of attempting to get my husband’s money back! Let’s hope that’s not a hassle as well”.




Lila Hart complains in her review – “Nice concept but what they didn’t tell you is that you must hold the sprayer completely upright or you get a stream instead of a spray. Therefore your Kitchen gets the background spray not your food. I’m kind of disappointed in this 150.00 butter sprayer”

 

What do I get?
Biēm Butter Sprayer – Standard just for $129. and
It includes:1 complete Biēm Butter Sprayer with 1- Biēm Rechargeable battery pack & 1- charger
Official Website: BiemSpray.com

44 Comments on "Biem Sprayer REVIEW"

  1. I have finally received the long-promised Biem replacement, three weeks ago. So far, so good, but I am still sceptical. Hoping there will be no more issues. Was asked to leave a review, I gave 3 stars because time will tell. Anybody surprised that my review was not published?

  2. Richard Bosch | August 23, 2018 at 9:29 pm | Reply

    I purchased the Biem Oct 27, 2016 and my credit card was charged. I was told it would be shipped Nov 30, 2016.
    I requested an update and asked the question why was my card charged. I received a form response stating they were having a production problem, never answered my question. This was Jan 9, 2017.
    I continued to request updates and customer service tried to say my problem was I did not read the information properly to understand when it was supposed to be shipped.
    I finally received the product June 2017. It worked well for several months.
    In March 2018, I noticed butter was coming out of the top of the unit. I attempted to open the top and it fell off. The plastic threads were broke and would not screw into place.
    I did not expect them to saw they would send me a replacement top, but they did on July 26, 2018. Julie has been nice, but that has not fixed my sprayer.
    I am still waiting for the part.
    This company is not customer oriented and has a product that will not stand up to daily usage. The concept is great; it is just not ready to be sold at such a high price. Because it appears, the customer will need to replace it yearly.

  3. Same as all the rest. Worked for about one stick and then started to clog and spray inconsistently. I was really excited about this and was an early kickstarter. Waited for over 9 months to get this. Total piece of junk. DO NOT BUY!!!!
    I found an original Hot Topper by Presto on eBay. Had all the pieces and original box. It works like a charm. Why did they ever stop making this? Paid $35.

  4. I have tried many times to contact this company, getting the same “cut and past” answer. I have even been blocked by them on Facebook.

    Please use this link….

    http://www.lorigreiner.com/contact-us.html

  5. Same problems as others listed here. Quit spraying while still on the first cube of butter. Tried their “fixes” to no avail. Asked them for a refund or replacement with the same reply that engineering was working on an update. After about 6 months of waiting I asked for a refund and was told “we’re not giving refunds at this time” that was about 4-5 months ago and they have gone completely “dark”. They’re anxious for your $$ but have no follow up and apparently no interest in customer satisfaction

  6. Marie Lancaster | May 14, 2018 at 2:46 am | Reply

    I have been trying to get a replacement for 16 months but I keep getting the same line that they are working on it. I would never buy anything from this company again. I felt that being backed by a shark I would get good service but that has not been a fact.

  7. Steven Bauer | March 18, 2018 at 4:06 pm | Reply

    Junk junk junk. Same problems as everyone else. No response from customer “service”. Avoid at all costs.

  8. It’s garbage. I returned it to the company in Austin, Texas and they failed to refund my purchase price or send me a new one. They admitted they were working on the problems; however, six months later I still have not received any information on getting a refund. I have proof of delivery to their office.

  9. Maggie McWilliams | February 26, 2018 at 7:39 pm | Reply

    ALL OF THE ABOVE…I cannot believe that with all these problems that the supplier is not doing anything. Is there a law suit starting soon? I have the bad sprayer and the receipt in my hand and thinking now even to bother. Yes my husband ordered it from the Shark Tank and I didnt even get till February. Product sucks.

  10. I bought my Biem Butter sprayer in June of 2017. It quit working within a month. I tried to return it, but like other customers I was told that my 14 day trial period had expired. Over the next few months I tried the various service suggestions that they gave me and finally decided to have them repair it under the warranty. When I contacted them for authorization to return it they said that they were engineering a fix and they could not accept a return until that project was completed. That was number of months ago. I just emailed them again and was told the same thing. I have asked them if, when they do fix it, will I get a new warranty as 6 months of my warranty is now gone. They will NOT respond to this question. They just ignore the question in my emails. My advice is DO NOT buy this product.

    • I have read down this list of complaints and have the same. But with all the complaining about this company which is justified I don’t see anyone mention sending complaints to Lorrie from Shark Tank. I though she bought in to this company. If anyone knows how to send the complaints to her please post.

      • Stuart Coutts | March 9, 2018 at 3:50 am | Reply

        I actually just sent one to her before reading this. Asking her to get involved. Thats 2 years now ive been waiting lol. Im in Scotland but im considering a wee trip to Austin for the food etc if I ever go im gona hunt them down and demand answers.

  11. Jerry Whiteaker | January 10, 2018 at 9:35 pm | Reply

    I was a Kickstarter backer and ordered 3 others as presents. Didn’t use the 1st one as the basket looked corroded, Biem sent a replacement. It worked for awhile and then clogged. I put hot water in it trying to clean it and the lid blew off breaking a tab on the lid. I should not have used hot water. One of the gifts came back as it wasn’t being used. It also got a clog, don’t know about the other 2. I was able to unclog both by sticking a pin in the nozzle, but then they clogged again and I quit using them. I think Biem actually tried to make a good product, but since this was their first attempt at manufacturing, things just didn’t work out. Biem keeps telling me they are working on fixing the problem and will send a replacement. They still have a website and say they are taking preorders, but I am wondering if the company is still solvent. When it worked it was very good for popcorn, veggies, corn on the cob, toast, etc. The spray pattern was too wide for everything but popcorn, so you had to hold it close. I don’t feel bad about being a Kickstarter backer as I knew I was taking a chance, but I should not have ordered the gifts without trying it first.

  12. I’m learning the hard way that you really can’t trust a company that doesn’t provide a phone number to contact them with. Also, you can’t trust a company with a very limited return policy.

    Refund Policy: If you are not fully satisfied for any reason, just return your device within 14 days of delivery for a full refund of your purchase price.

    It’s too bad my Biem “conveniently” broke a month later instead of inside of the “14-day” return window. The customer service representative will happily remind you that you’re past the 14-day return policy window.

    It doesn’t help that this is a new company and the risks for both customer and seller are usually higher than the rewards.

    I purchased the Biem in late October, waited until June for the Biem to be delivered, the Biem broke in late July, I sent a complaint through their “customer service” email address, and I’ve been waiting ever since for a replacement.

    Basically, don’t buy this product (you’ll just be wasting your money on a new company that clearly hasn’t gotten their crap together).

    • Correction (I should’ve put in the year):
      I purchased the Biem in late October of 2016, waited until June 2017 for the Biem to be delivered, the Biem broke in late July (2017), I sent a complaint through their “customer service” email address (July 2017), and I’ve been waiting ever since for a replacement.

  13. Worthless. After first use, no longer worked. I requested a refund or a new one but they didn’t send me one. Still waiting several months later. DO NOT BUY IT.

  14. Biem Butter Dispenser is worthless. I sent it back and they indicated they would send me a new one but after several months they have not. DO NOT BUY THIS WORTHLESS GADGET.

  15. I received mine in July. The spray was not consistent and was very wide; it coated my counter in butter. It only worked randomly at first and then it didn’t work at all. I returned it within 14 days and have yet to receive my refund.

  16. It took several months for me to receive the butter sprayer and it worked great for the first stick of butter. After that it would not stop spraying when I reloaded it with another stick of butter. I did a clean cycle as per the service departments recommendation and that didn’t fix anything. I have been waiting for 3 months and the emails I get from them are that they are waiting on the engineering department to come up with a solution before they replace my unit. I asked for my money back and have yet to hear back from the.

  17. This product is a complete waste of money. Saw it on Shark tank and just had to have it even though it was way overpriced. If it could deliver as promised it was worth the money. It took months to receive the product. It worked perfectly the first time I used it then I stored it in the fridge as directed, went to use it a second time and it would do nothing except blow air. So I took the butter out and decided to run it through a cleaning cycle to see if that would help. Nothing. Still just sprayed air and would build up a ton or pressure under the lid. Customer service is useless. DO NOT BUY THIS PRODUCT!!!!!

  18. I had the same issues as those outlined in previous reviews. The customer service agents were beyond nasty, the last one telling me (when I pushed for either a refund or a date that the replacement will be shipped), “I hope this is the worst dilemma in your life. I can’t tell you the date that your replacement will be available.”

    I highly recommend investigating your credit card company’s chargeback policy if you are having the same problems that I did. It is a policy that should only be used as a last resort (which I felt it was, given the responses from Biem), but was a quick and easy resolution.

  19. I had the same problem as others have indicated. Only air will come out. It sputtered out a little bit of butter the first time I tried to use it only. I’ve tried to contact customer service using the .com address and received no response. If someone has another way of contacting the company, I would like to know what it is. Has anyone tried to initiate any legal action to resolve these issues. I do not even have an address for them as it was purchased as a gift. All I want is the money returned.

  20. This is the biggest scam and piece of crap device I have EVER bought! Bought in 10/16–yes, 2016–and didn’t receive until late JULY 2017–after being told month after month from January it was “on its way”! THEY ARE CROOKS. After the 1st use–NOTHING! let sit in fridge, took it out and tried to push the heating button–NOTHING–FROZEN. Let it sit on counter for 24 hours and tried again–NOTHING–FROZEN. Changed batteries and cleaned it out–NOTHING–FROZEN. Finally threw it away in disgust. These people are SCAM ARTISTS and are selling GARBAGE FOR $150!

    • My butter Biem butter sprayer also took many months to arrive (maybe 9 months). It is the crappiest product ever. Mine starts spraying on its own. And leaks all over the counter!! I cannot stop it from spraying. I have been trying to get a refund for more than two months, but they won’t do it. I have been told that returns and exchanges are on hold until their engineers can figure out the problem. What a joke!! I regret seeing this thing on Shark Tank.

  21. Brenda Griffith | September 7, 2017 at 5:36 am | Reply

    Weasel given the biem as a gift. Mine also took months to arrive. I’ve used it about four times and it has stopped working. Cleaned it, but it still just blows hot air. Not worth the counter or refrigerator space.

  22. Ordered for my sister last November for christmas, she finally got it in July, she tried to use it once, said it sprayed for 3 seconds and then stopped. So she left it alone for a few minutes, and when she went to pick it up it was hot. She removed the battery and emailed them about the problem. Then customer service began to argue with her.
    They have yet to issue a refund or replace the unit.
    We are now reporting them to the Better Business Bureau to get our money back.

    • Richard Roberts | November 7, 2017 at 10:15 pm | Reply

      I filed a complaint with the Better Business Bureau but even they had to close the complaint as unresolved because Biem did not bother to respond to repeated attempts by the BBB to correct the issue. Biem is now rated as an “F” company by the BBB. Save your money, you’d have better luck buying a $150 worth of lottery tickets.

  23. JUNK! TOTAL JUNK! Used it several times and now it won’t spray. Cleaned it as indicated and tried holding the top, covering the nozzle and spraying for a second or two. The top blew off from the pressure, hit me in the eye. It’s worthless and unusable. They don’t respond to any requests for assistance so basically they take your money (and a lot of it) and run.

  24. so if its just spraying air and no butter and you cleaned it as often as you would clean a butter dish, fill it with warm soapy water, hold the trigger and plug the nozzle with you finger until the motor sounds like its trying to spray then release. repeat until the soapy water sprays out. Seriously black mold people, this is not a butter vault, its butter, greasy nasty butter, you gotta clean this thing every couple of sticks.

    • Kept it clean, only using half sticks. Still had the “just air” issue.
      Keep getting empty promises and cut and paste messages.

  25. DO NOT BUY!! Unless you are OK with spending 150dlls for a couple weeks use. Like other users have said after a couple of weeks it starts to smell and there is rotten butter in it, there is no way to clean this thoroughly and eventually there is mold and is not safe. I bought the gift pack and now I am out 160dls. It will start to smell after the 14day return window so you will be stuck with it. Works great but there is no way to actually clean it.

  26. Probably not something the home cook would want to own – it you leave it out for more than a day, nozzle clogs and you have to run the unit for several minutes and hold your finger over the nozzle until it starts to work again. And yes, if you leave it out for more than a few days without cleaning it, it starts to spray smelly tasting butter.

    This would work much better in an industrial kitchen where you might do a lot of buttering – so maybe a restaurant where you need to butter a lot of toast or coat pans with a thin sheen of butter.

    If you’re a home cook, avoid this unless you plan on using it several times a day.

  27. I have the same problem as most of these bad reviews. Does not spray even with the lights on.
    I do not like to lose $150.00 and feel that the manufactures and Shark Tank should give us our money back.

  28. charles orlando | July 23, 2017 at 4:54 am | Reply

    First time ever ordering anything from Shark Tank. Ordered TWO Biem Butter Sprayers in November to have during the holiday season (one for a family member). Did not received them until June. Worked fine for a few weeks. Put it in the refrigerator for awhile but that only drained the battery. Required the use of sticky duct tape to extract the battery from out of the device to put in another battery. Decided to not refrigerate it. Now it is only blowing out hot air. So after having this device for about a month now, it’s pretty clear that it’s useless. I would NEVER RECOMMEND this product to anyone.

    • Same issues here. I bought 2 of them. Used 1 fir about a month with several clogs, tried cleaning it and pressured system as customer service recommended. The to then blew off.
      They were supposed to send a replacement. Been waiting 45 days now. So I’ve been using to other new one I bought.
      This one melts all the butter and clogs just the same.
      Problem now is that the battery only last a day because it’s stuck on.
      Waist if 300 plus.
      Just discussting

  29. Lynn Detlie Levin | July 19, 2017 at 7:10 am | Reply

    Mine was blowing air not butter. Customer service said hold the top and cover the hole for 1 second. The butter started coming out. Only now mine melts all the butter stick and says I’m out of butter. Waiting on customer service…

  30. Well, me too! I wanted to like this so much. This was the first time I saw something on Shark Tank and had to have it. I ordered mine in November! After all the perfecting, I was expecting an excellent product. I am very disappointed. The instructions say you can refrigerate. I was going out of town, so stuck it in the fridge. Today I took it out and it would not work. The light came on, but nothing else. I decided to try changing the battery. The lights came on but, when you press it, it makes the sound it did when it worked, but nothing comes out. Until, you stop pressing then a tiny squirt comes out. That’s it, it won’t do anything else.

  31. Moldy mess!

    Do not get this product. We waited months and months. It makes a huge mess. After a week or so I noticed a bad smell and looked inside. Gross MOLD!

    There is no way this product can be approved by food safety.

  32. Just received my Biem sprayer after almost 7 months. My husband ordered it for me for Christmas, after seeing it on Shark Tank. I was excited, as I thought the concept was ingenious! I followed the instructions to the letter. Cleaned it and placed in the cube of butter. Couldn’t wait to spray it on my fresh corn on the cob. The ready light came on and I was finally ready to reap the benefits of my long awaited gift! It began to spray, and spray and spray! I put it down, and it continued to spray and spray and spray. I had butter on my wall, counter top, etc. The butter began to pool around the base. I put it in the sink and it continued to spray on it’s own! It finally quit after making an enormous mess, and using up most of the cube of butter. What a piece of junk!!! Really? Lori Greiner put her money into this product??? Now I’ll have to go through the joy of attempting to get my husband’s money back! Let’s hope that’s not a hassle as well! What a joke! Save your money! You know the old saying about when something seems to good to be true?

  33. I am so glad I cancelled my order after reading the above reviews. My order was placed in December, after waiting 6 months and not receiving my order I gave up and cancelled it. Everytime I inquried about my order I was told it was coming. The customer service reps for this company are horrible. When i asked what the hold up was I was given attitude and told its first round of making the product and I could cancel my order or deal with the wait. Ask for a supervisor and was laughed at. Will never deal with this company again.

  34. The biem I eventually received after being lied to several time was a joke. After being nearly a year late on delivery, and being told it was for product improvements I was expecting a sweet device. What I got was a $140 plus of junk. So brand new it says clean with soapy water, I did and it barely sprayed the water. It kind of spits it out. I was thinking oh great what a disappointment. I pu r a stick of butter in it and waited. About 3 minutes later it finally was ready. I was like dang that’s slow. So I sprayed some butter. I got a stream about 1mm that sprayed out about 2ft for 6 seconds and then, reheat time. Wait really, 6 seconds of stream …. That’s it. Ok so I wait again. 2 mins this time. I got 4 secs of stream and a little spray. And reheat time. Ugg . Wth? Ok this time it was a min wait. So I sprayed again. I mostly got a spray and it lasted about 12 secs. This was the best it ever got. 45-60 sec heat and 15 sec spray. Keep in mind most things need 40-60 sec spray because the output is soooo slow. Ok so I changed batteries with one that came off the charger and the biem had been on an 80degree counter all night. So it says it’s safe to leave out. Hmm. My email and instructions say 2 weeks. Now they are claiming 1 week on the website. So ill get to that later, the warm biem…
    It took about 30secs to say it’s ready. Same stream issue as before. It takes 2 sprays(heat cycles) to warm the butter nozzle enough to get warm butter through it. At the end of the 2nd spray or the 3rd spray it actually starts to mist. Once you get here it seems good. It consistently sprayed about 18secs and required a heat cycle of about 40 secs. That seems to be the best it can do. Ok so I tried to collect the spray as efficiently as I could. I know this is not exact by any means. Best I can tell it takes about 18 cycles to spray a tbsp of butter. Literally about 20 mins. What a joke.
    Spraying seems to be a bit messed up also. This unit claims to have motion sensors and such inside. Best I can tell, they lied. It does have a level(tip over) sensor that stops you from spraying anything but upright . No you cannot spray it down at you pan you must tip your pan/food to meet the spray. This must be to keep the unit from spraying air. It must need a puddle to pick up in the chamber. This was obnoxious. It’s meant for spraying things on the counter right? So why doesn’t the nozzle spray that way? Why does it spray everywhere? Makes me wonder if they even tested this design.
    Alright, back to the store butter in your biem thing. Ok so I had a brand new stick in it. It was clean. The stick had several months left on the expiry date. After about 10 days I started to get sick from dinners. I didnt think anything about it and was like dang something is really wrong. It never dawned on me that biem was getting moldy inside and spraying it on my food. So I went to refill it. I was about to drop it’s 2nd stick in and looked inside. Ewww nasty. Black mold or something growing in it. I grabbed the soap and washed it out like it says to. It didn’t come out. So I put more soapy water in it and did it several times. I cannot get the nasty stuff out if it. It was like forget it I’ll call for warranty let’s just since it out and get it ready to go back. Nope now it won’t even spray water. All it does is blow air. So now what? I guess I just wasted $140 on a nasty pos.

    When it did spray it was all over the place, overstay on everything. Didn’t spray fast enough, didn’t heat well enough to keep up. It only lasted 1 stick of butter and quit spraying. Now it’s a hazard due to food poiz .
    What a scam. Btw it’s made in china of cheapo crap. Feels like every bit of it when you pick it up. It even smells cheap, only thing good about it was the battery/charger combo. It managed to survive a whole charge and not blow up. I guess thats a bonus. Stay away! Scam! They should be sued!

  35. Jerry Whiteaker | June 27, 2017 at 8:21 pm | Reply

    I did not find that you need to hold the sprayer upright to avoid a stream. My spray is the same upright or inclined 45 degrees. The spray pattern is rather wide, so it does need to be close to the food to avoid overspray. For some things a stream would be better than a spray, like corn on the cob. For popcorn a wider spray pattern is better.

  36. Kathrine McGhghy | June 19, 2017 at 2:42 am | Reply

    Biem butter dispenser
    Nice concept but what they didn’t tell you is that you must hold the sprayer completely upright or you get a stream instead of a spray.
    Therefore your Kitchen gets the background spray not your food. I’m kind of disappointed in this 150.00 butter sprayer.

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