Thane H2O MOP X5 Review

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Are you fed up of cleaning solutions that just don’t work for you? Do you hate using harsh chemicals for cleaning? You need the marvelous H2O MOP! The X5 Mop is the only 5-in-1 steam machine that cleans and sanitizes!


How does H2O MOP X5 work?
The H2O MOP X5 comes with a built-in portable steamer that is designed not only to thoroughly clean floor surfaces, such as marble, ceramic, stone, linoleum, sealed hardwood floor and parquet, but get your entire house clinically clean!

The H2O MOP X5 deodorizes, sanitizes and increases cleaning power by converting water to steam. It also uses a microfiber floor cloth to enhance absorbency. It is lightweight, powerful, easy –to-use and uses variable steam to get the job done.

It cleans with super heated steam, heats up in seconds to blast away dirt and grime; the 1300 watts of steam enters nooks and crannies, cleaning and polishing as it goes along, targeting things visible and invisible like bacteria and virus. The H2O MOP X5 turns into a floor, hand-held, window, carpet and garment/upholstery steamer with the given attachments.

Just detach the steam generator from the H20 base and it becomes a powerful handheld steamer or any of the others. You also get an extension hose with dusting and polishing wands as well as jet nozzle attachments.

Cut down your dry cleaning bills, kill up to 99% of salmonella and E. coli, erase the toughest of stains and deodorize, go without chemicals, make your home safe for your kids and pets with the amazing H2O MOP X5!

H2O Mop X5 has been in the market for some time now and it was quite eventful to note how the highly innovative thought behind a boring and mundane process of moping would get the market’s response?

The reviews are always good, bad and neutral. But in majority people have never been happier with the mopping that cleanses any floor type, uses steam technology and keeping home safer and sanitized for the loved one’s wellbeing.

H20 ultra mop, come with built in hand held steamer the feature most costumers really enjoy. The hand held steamer can clean basically anything around you house, like sofa, stove top, sink, tub and what not. Most customers agree that the H20 hand haled steamer is add a great value to the H20 ultra-steam mop, making it not only any type of floor mop, but a complete safe easy to use and over all great and well recommended steam mop.

The H2o steamer like its name use only clean water so there is no need for any detergent, soap or bleach to clean any of type floors with this steam mop. It really does a good clean and it is easy to use on any type of floor, ceramic, carpet laminate even hard wood. Some customer do complain that the H2O ultra-mop leaves strikes on the wood floor, but most agree that to any other type of floor, the H2O mop dose really good cleaning job.

Some consumers complained that it hard to move the ultra-mop across the floor. H2O ultra-Mop Dirt vanishes into thin air by converting water to steam this way provide deeper, safer, clean home, without using any toxic chemicals, so it is better for your family and for the environment .

H2O Mop X5 Frequently Asked Questions

How do you use H2O Mop X5 to see best results?
H2O Mop X5 is specially designed to clean surfaces like ceramic, marble, stone, linoleum, sealed hardwood floors and carpets too. However steam cleaning is not recommended for all types of floors.

For example if a surface has been treated by wax, steam cleaning might remove it and hence it’s not advisable for use. Similarly it’s not suitable for unsealed floors as well. You shouldn’t leave the unit standing on a heat sensitive or wooden surface for long time either as it can be damaging to the floor.

It’s also a good idea to test H2O Mop X5 on a small part of vinyl, linoleum or other type of floors before using it all over the floor. You will need to exercise caution before using H2O Mop X5 on heat sensitive floors as the glue used in the flooring will melt with heat. It’s best used on professionally laid laminated surfaces, which don’t have any cracks that will allow moisture to seep in.

Before using H2O Mop X5 you should also read instructions from your flooring manufacturer. If you still have any doubts, you can consult a flooring specialist.

In case of carpets and rugs you are best served using the carpet glider. But it can be used on other floor surfaces as it will lead to streaking and scratching too. If you leave the unit standing in one place for long, there are chances that there might be discoloration or other damages to the floor because H2O Mop X5 emits steam and leads to moisture creation.

What’s the recommended use of water?
Tap water will work well with H2O Mop X5; however if you live in an area where you find hard water then distilled water should be used.

What do you get with H2O Mop X5?
Your H2O Mop X5 comes with 1 Micro Fiber Cloth, 1 Carpet Glider, 1 Slim Nozzle, 1 Nylon Round Brush, 1 Wire Brush, 1 Extension Hose attachment, 1 Window Cleaner/Garment Steamer attachment and 1 Duster.

What do you do if you are not getting any steam after assembling the unit?
Once you have assembled the unit you need to fill the water tank and make sure that the cap is locked. You can then choose the setting you want to use your H2O Mop X5 in. You can find more information on different settings in the user manual. In case you are not getting any steam the light indicator will probably have gone from red to green. You will need to ensure that the on/off switch is ON for the unit to start steaming.

Does the filter need to be cleaned or replaced?
Your H2O Mop X5 will function well without replacing any filters.

What do you do when the mop produces very little or stops producing steam?
The unit has to be disconnected from the power plug before cleaning. You should always drain the water from the tank and clean it after you use it. Accessories are best cleaned with detergents, then rinsed with water and air dried.

Decalcifying the water tank interior:

How to clean and remove lime scale?
You will need to remove lime scale if your mop has stopped producing steam or is producing very little of it. That’s because lime scale gets formed over metal parts in the mop and affects its performance. Lime scale has to be removed frequently; at least once a month or after 20-25 uses of the mop, particularly in areas where you find hard water. How often you remove lime scale from your H2O Mop X5 will depend on the frequency of use and the hardness of water.

How to remove lime scale from H2O Mop X5 using a scraper?
For starters, you will need to ensure that the unit is disconnected from the power supply. You can then remove lime scale through the hole in the steam outlet in the main body using the Cleaning Pin. As you swirl and push the pin up and down, you will be able to clean the steam outlet and remove scales. Make sure there is no more scale debris before you stop cleaning. Remove all the scale debris from the outlet before putting the unit back together.

How to remove scales with the help of cleaning solution?
You need to make a solution comprising ½ vinegar and 2/3 tap water. Add this solution to the tank. Now place the unit in a way that emanating steam is not released on the floor, any other surfaces or body parts. You can then plug the unit into a power source and switch it on. Let the unit produce steam till all the solution is used up. This procedure can be followed till normal steam flow is achieved. Once that’s done, you can fill the tank with fresh water and rinse it. Now fill the tank with fresh water and switch the unit on to produce steam till all the water is used up.

The steamer shouldn’t be left unattended when in use or while you are removing lime scale. To ensure that there’s no debris left in the system, you can test the mop on a small, isolated area after each time you remove lime scales from it.

How to clean blocked steamer accessories?
It’s seen that the hand held accessories in H2O Mop X5 sometimes don’t let out enough steam; it’s because of the high mineral content in water in some regions. Calcium tends to get built up inside the tip of the nozzle, which has to be removed for optimum use of the steamer. Using a spray lubricant is advisable to remove the buildup. You can spray small bursts of lubricant into the Jet nozzle and then fill the steamer with water as per instructions. You can then run steam through the affected accessory to remove the buildup in it. You can test the accessory for any remaining buildup by aiming steam at a neutral and isolated surface. This procedure should be carried out in a suitable ventilated and protected area.

Uses of small brushes:
You will find that the round nylon brush is brilliant for cleaning smooth, hard surfaces; toilets, kitchen counters and sinks for instance. The round copper brush on the other hand is best for metal and coarse surfaces like car wheels, metal doors, frames and brick floors. Either of the brush is great for cleaning greasy pans, ovens and other kitchen items. They are best used with soaps or detergents.

Uses of the hose:
You can use the hose in tandem with other optional accessories like the duster, window cleaning tool or garment steaming tool for that matter. If you want to use these accessories you need to remove the mop head by pressing the lock button on the main body or removing the jet nozzle. You will find detailed instructions in the user’s manual. The appropriate end of the extension hose can then be inserted into the right end of the main body till it’s locked into position. You will hear a clicking sound when the lock button is used. Ensure that the extension hose is tightly secure and then attach any of the optional accessories according to your requirement.

How can you avoid puddles of water left behind by H2O Mop X5?
To prevent that from happening you need to make sure that the microfiber cloth is clean and dry. You can replace the cloth after it has cooled down with a fresh microfiber cloth before using again. Low steam regular position should be selected for minimal steam.

The importance of different settings:
1 and 2; low and medium settings respectively, are suitable for hard floors like linoleum, wood, marble, ceramic etc. 3, which is the high setting is ideal for rugs and carpets. 4; hot spray setting on the other hand can be used to clean bathrooms, window sills, kitchens etc. Steam regulator position and steam output can be changed while using H2O Mop X5.

Things to do after using H2O Mop X5:
To start with, you need to remove the power plug from the source. You need to let the mop pads and cloths to cool down. Once cooled, you can remove the cleaning cloth from the mop head. Drain out all the water from the tank after every use. Water left behind because of condensation should be drained out from the steam opening as well. Power cord should be wrapped around upper and lower cord wrap before storage. All surfaces of H2O Mop X5 should be wiped with soft cloth before storage too. H2O Mop X5 should be stored in a dry, cool and protected area, away from sunlight and rain.

Do you get a warranty with your H2O Mop X5?
H2O Mop X5 bought from Thane Direct USA/ is warranted to the original owner for a year from the date it’s bought for any defects in material and workmanship, when used and serviced under normal conditions. You can contact the customer service department of Thane Direct USA if your H2O Mop X5 proves defective within a year of purchase. You can either write to or call (719) 948-1584. You shouldn’t return defective unit or parts till you are asked to do so. Thane Direct USA/Thane.Com will repair or replace parts that are found to have manufacturer’s defects. The warranty is non-transferrable. Thane Direct USA/Thane.Com will not be responsible for damages, losses or inconveniences caused by equipment failure due to user negligence, abuse or use not in accordance with the “User Guide” or any additional safety, use, or warnings included in the product materials. Further, Thane Direct USA/Thane.Com is not liable for incidental or consequential damages of any nature resulting from the use of this product and any liability shall not exceed the purchase price of the product.

You have specific legal rights with this warranty and in addition to it, you might have other rights that could vary from one state to another.
However this warranty doesn’t apply to:
Damage that is a result of misuse, abuse, accident, vandalism or alteration.
Improper or insufficient maintenance.
Commercial use or unauthorized modification.
Damage that occurs in return transit.
Use by child under 18 years of age without supervision.

How do you change the pads on the mop head if you are having trouble doing so?
You can simply place the cloth on the bottom of the mop head in a way that the loops on the cloth are aligned with the hooks on the mop head. Press the cloth to the mop head so that the loops attach to the hooks on the mop head and grip together.

Use of H2O Mop X5 on the carpet:
To use the H2O Mop X5 on the carpet you must place the mop head with the microfiber cloth on top of carpet glider. You must not use H2O Mop X5 on rugs or carpets without the H2O Mop X5 in place.

How to wash H2O Mop X5 cloths/pads?
The Microfiber cloth is machine washable at 60 ºC (140 ºF). For washing the microfiber cloth you shouldn’t use any kind of bleach or softener.

H2O Mop X5 5-in-1 steamer: Features and Highlights
Now you can clean all surfaces in your house and sanitize them without the need for harsh chemicals thanks to the specially designed H2O Mop X5. Within no time H2O Mop X5 will convert water into steam, which cleans bathrooms, kitchens, backyards and nurseries efficiently. Moreover it’s a Green Cleaning method for you with the variable steam settings in H2O Mop X5.

Floor Cleaner: H2O Mop X5 is your strong but light and easily maneuverable floor mop. Steam created by it ensures that the grime sticking to the floor is loosened and the microfiber cloth present in it locks the dirt away. Steam settings can be adjusted from low to high for different kinds of surfaces and you can use it to clean grout, tiles and ceramics too.
Carpet Steamer: H2O Mop X5 comes with a carpet glider, which ensures that the stains on your rugs and carpets are removed effortlessly. You will not need to rent a carpet cleaner ever again as you keep your carpets looking their best thanks to H2O Mop X5.

Hand-held Steamer: With the click of two simple buttons your H2O Mop X5 will transform into an easy to use hand held steamer. You also benefit from the Jet Nozzle, Wire and Nylon brushes. The green cleaning revolution is now in the palm of your hands. Clean your sinks, other hard to reach areas and mess in the bathroom without getting your hands dirty.

Window Cleaner: Your H2O Mop X5 comes with a 30 inch extension hose that can be attached to it to clean glass, mirrors and windows without worrying about irritating streaking. Dusting wand attachment removes dust from banisters, furniture and blinds too.

Garment Steamer: No one likes to spend long time ironing and with the garment bonnet in H2O Mop X5, you won’t have to. It releases chemical free steam, which removes wrinkles from fabrics. Stains and body odor from garments will be removed too.

What’s in the H2O Mop X5 5-in-1 TV offer?

  • H20 X5 steamer – that weighs less than 5 lbs.
  • Carpet Glider – with its Easy Attach Design
  • Extension Hose – Reinforced 32 Inch, Built-in Hand Grip
  • Jet Nozzle – Easy Attach Design and has a threaded Aluminum Spout
  • Nylon Brush Head with a Threaded Screw-On Design
  • Wire Brush Head with a Threaded Screw-On Design
  • Window, Mirror and Glass Attachment – with its built-in Squeegee,
  • Duster Attachment – 360 Degree Vented Release, Easy Attach Design
  • Micro Fiber Pad – Machine Washable, Hands-Free Attach Design
  • Glass Coral Cloth and Dusting Coral Cloth, both are machine washable and draw string attach.
  • Garment Bonnet with its Easy Attach Design

H2O Mop X5 is a versatile, green cleaner for your house that works on practically every surface; from stainless steel to granite, hardwood to ceramic, marble, vinyl and carpet. H2O Mop X5 includes 11 brilliant accessories and since it has a filter free design, you don’t have to buy replacement filters either.



What Do I Get (Official Offer –
H2o Mop® X5 for $99.00 plus S&P.


H2O MOP X5 Video


12 thoughts on “Thane H2O MOP X5 Review

  1. Hi I have just got the H2O OF FRIEND WHO BORROWED IT. It has come back without the plug fitted. I have now fitted a plug but need to know what size fuse to use a 5A or 13A
    Thank you

  2. I ordered the H2O mop and was told I would get free shipping and additional attachments for being the first ones to order the mop. I was charged for shipping and did not receive the additional bonus items: bendable jet nozzle, accessory bag, cloth for brush, $20 rebate and instructional dvd. The commercial I recorded said that I would receive the product for three payments of $39.95 instead of four payments. I was charged for four payments. I called the customer service number and was called back by someone I could not understand! I will cancel on my visa if this is not corrected asap!

  3. Bought this for my Mum to help her out, she found it difficult to use so I thought I would borrow it and see what the problem was… well.. it was very wet no matter what steam pressure you put it on, nothing actual was cleaned, I tried it on blinds, windows oven, cooker, floors and tiles it was useless, sorry but a complete waste of £100 . Lesson learnt! Can’t say anything good about it

  4. I absolutely love my H20 X5 Steam Mop. Everything has work just like the commercial and advertisement. It has made my life so much easier. It’s light weight and glides easily over floors and carpet. It is so easy to hold the handheld steamer. My only regret is not ordering the extra package of micro pads. I highly recommend this product. I ordered it on 3 payments and was charged the correct amount. I paid the extra $7.95 and had it in less than a week.

  5. I called and talked to a machine. I couldn’t afford to buy Thane H2O MOP X5 all at once, so wanted the payment options. I could afford 39.95 divided up into 3 payments, I looked at my checking account yesterday and they took out $172.00. I mean, do the math. 3 payments of $39.95 is $119.85, not 172 dollars. I called this morning and talked to an “Angelina” She would not even let me talk after I disputed the charge. She was very rude and refused me to talk to her supervisor. I hung up and called again, opting a different route. Got her again. She argued with me again, said I was the one who wanted this. So I called again. Still I got Angelina. I asked her if she was the only one there to answer any of the option calls. She said she wasn’t allowed to answer that question. I went to the bank today to dispute this charge. I doubt I get my money back and I probably wont see the mop. They better not take any more out of my account either. Customers, don’t make the same ,mistake that I have. Check out to see first if others are complaining. And now I hear that the product breaks and quits working, I don’t even want it now.

  6. I purchased a H20 mop X5 mop in Sept. 2012. That is the biggest disappointment I have ever had. I didn’t get to use it but five times before the handle broke. I called since it had a warranty for a year and they charged me $7.70 to send me a handle. I most certainly would not recommend this mop!

  7. I recently bought a mop and took to Sri Lanka, when I used it to mop the floors it worked for 2 rooms, and then the switch went off and it is not working, changed the fuse in the plug and it still does not work, please advise, thanks.

  8. Bought my Thane H2O MOP X5 on the phone. “Three easy payments of $33” turned into a single payment of $70 followed by three payments of $30. Their website offers no way to buy replacement pads. When your set wears out you are screwed. They also sent me a box with an accessory for a piece of exercise equipment, that I did not order, inside. I’m generally not satisfied.

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