NuBrilliance Reviews, Complaints, How it works, Instructions and more…


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NuBrilliance Microdermabrasion’s dual action system exfoliates in one easy step. Minimizes the appearance of fine lines and wrinkles, cellulite and stretch marks, age spots, uneven skin texture, and enlarged pores. NuBrilliance improves aging body and facial skin including hand and large body areas, congested/dull/sun-damaged skin.

 

How does NuBrilliance Professional Microdermabrasion at Home work?

Built-in vacuum stimulates the production of collagen for smoother, more youthful looking skin. The Diamond Tip gently exfoliates the outermost layer of skin using real, laser-cut diamonds, which promote the growth of healthy cells.

NuBrilliance is a non-invasive aesthetic treatment that exfoliates dead and flaking cells on the surface of the skin and rejuvenates the layers underneath. Coupled with varying levels of suction, microdermabrasion promotes the skin’s natural cell regeneration process through the production of collagen and elastin, thus improving the elasticity of the skin.

NuBrilliance is a microdermabrasion system that you can use at home. It is very effective in treating, acne, fine lines, clogged pores, texture, discoloration, and more.

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NuBrilliance is a compact unit that features a start button. It comes with a wand that is attached to a tube. The tube needs to be plugged into the system. The wand is used for the microdermabrasion treatment.

Also included in the unit are white filters that collect the dead skin and debris. The filter is to be attached to the wand.

The NuBrilliance System has different levels of vacuum suction settings. It is recommended that you start at a lower setting and then increase it to a higher setting depending on the level that you are comfortable with. The system come includes with two tips: a fine tip and a coarse tip.

Before you begin using the system, first wipe your face with a cloth dipped in warm water. Make sure your face is completely dry before you start the treatment. It is better to do the microdermabrasion treatment before you go to bed because it may cause your skin to turn red.

Plug in your unit and then fit the fine tip on the wand. Turn the unit on and set it on the suction level you want. Start stroking it against the skin on your face. It’s so easy to use, anyone can do it.

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If you have damaged skin because of exposure to the sun, fine lines, and acne then this microdermabrasion system will really help to clear your skin.

Once you are done simply clean the tips with a little bit of soap and water. You can then use a toner on your face to moisturize your skin.

 



NuBrilliance Refill

Nu Brilliance Refill supply is a professional- style microdermabrasion which can be done in the comfort of your own home.

It has different tips for different types of treatments, the plumping tip can be used to get fuller lips, or firm and tighten the loose and sagging skin without abrasion or exfoliation. It increases the collagen and plump up areas and it also gives you an instant eyebrow lift.

The fine diamond tip is made for very sensitive and delicate areas such as your face and neck. Then there are some areas which are difficult to reach for that there is the precision diamond tip which makes it easier to reach those hard to reach areas. The coarse diamond tip is used for the body and for more aggressive treatments.

It also has a preparation cleanser which removes all debris and impurities and cleanses your face completely. The collagen regenerator is designed to stimulate and promote collagen after the treatments and finally you can apply the moisturizing day cream to soothe and calm the newly treated skin.

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You have two options while ordering the Nu Brilliance refill supply system. The dual diamond tip club ,where you get any 2 tips + 20 filters for only $39.90 or Nu Brilliance Cream Club where you get a cleanser, collagen regenerator and a moisturizer for only $59.90.

The NuBrilliance microdermabrasion system is a must have system to have at home.

NuBrilliance How To Instructions

NuBrilliance is a professional salon-style microdermabrasion system that you can use at home. it is designed to give you healthier and younger looking skin in just a short time.

It is very important to watch the Easy Use DVD Guide and to follow the instructions before you begin using the NuBrilliance home treatment system.

The NuBrilliance System is very easy to use. It does not give you results overnight but is guaranteed to give you noticeable results in just a short period of time.

It is extremely important to know how to use the system correctly to get the results that you are looking for. Only if you use the NuBrilliance System properly will you get beautiful new skin in just a few weeks of using it.

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Microdermabrasion is one of the most effective treatments that can give you soft, smooth, and beautiful looking skin. It is recommended that you initially use the NuBrilliance System 2-3 times every week for 4-6 weeks.

Cautions before Use
The NuBrilliance should not be used if you have any pre-existing skin or medical conditions including undiagnosed lesions, warts, sunburn, pregnancy, vascular lesions, skin cancer, active rosacea recent herpes outbreak, taking oral blood thinners or anti-coagulants, unstable diabetes mellitus, disorders of the auto-immune system.

If you have any queries about conditions that may be aggravated by the use of microdermabrasion home treatments you should consult your physician or dermatologist before you begin using the NuBrilliance System.

Do’s and Don’ts for Two Days after the Treatment

  • Avoid direct exposure to the sun
  • Apply sunscreen
  • Do not use any other methods of mechanical exfoliation
  • Do not undergo electrolysis, collagen, injections, facial waxing or use depilatories within two days of the treatment

Set Up and Treatment Accessories
Once you open the product box carefully remove your NuBrilliance System and then the protective wrap and place your unit on a clean, dry, and flat surface.

Insert the included power cord by plugging the round in of adaptor into your microdermabrasion unit and the other end into a power outlet. The light around the edges of the start button will glow blue. If there is no light ensure that the adapter is put in the unit and the power outlet.

The NuBrilliance System comes included with a treatment wand. Pull it out of the center of the unit by gently pulling upward as it unravels.

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The controls on the NuBrilliance System include a start/stop button and suction level buttons which controls the vacuum suction pressure of your device. There are also 3 diamond tip heads to choose from depending on your skin type and the area of your body you are treating.

The 3 tips can be differentiated from each other: the coarse tip has a circular symbol, the fine tip has 2 arched lines, and the precision tip is the smaller rounded diamond head.

Use the fine tip for your face and sensitive skin areas, use the coarse tip for less sensitive areas or rough skin, and use the small precision tip for hard to reach and tighter areas.

The system also comes with white filter pads designed to hold the skin removed from the target area. Place the white filter pad inside the wand and then attach the abrasion head that you want to use to cover the wand tip.

Ensure that the single tooth is aligned on the side of the abrasion head and the tip is firmly in place to ensure a sealed connection.

The fine tip with a suction control of 1-3 will deliver effective treatment for sensitive areas on the face, the fine tip suction control of 3-5 will provide gentle treatment to less sensitive areas like the neck.

The coarse tip with a section control of 1-3 will provide a regular treatment for less sensitive areas like the hands and the coarse tip with suction control of 3-5 will provide regular treatment on non-sensitive non-coarse skin like the arms and legs.

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It is recommended that you begin treatment with the suction control of 1-2 and increase it gradually as you determine your level of comfort.

You can also increase or decrease your treatment intensity during the treatment session by using the arrow buttons on either side of start button. The left arrow decreases intensity and the right arrow increases intensity.

Treatment Support Creams
Before you use the system make sure your skin is clean and dry.

The NuBrilliance System includes 3 incredible treatment cream’s designed to support and enhance your microdermabrasion treatment and results.

The preparation cleanser gently deep cleans skin and lifts away dirt, residue and impurities to give you a clean treatment surface. Use this to prepare your skin surface for an effective microdermabrasion treatment. The collagen regenerator firms and tightens skin and restores youthful glow. The moisturizing protector soothes and moisturizes fresh and newly treated skin. Use this cream after the collagen regenerator as a post micro finishing lotion.

Using the NuBrilliance System: Forehead and Eyebrows

Start with the fine tip and the lowest vacuum suction setting.

Brace the skin of your forehead with your free hand to keep the treatment surface tight. Do quick short strokes from side to side and limit the number of strokes over the same part of your skin to 3-4 passes until your skin becomes used to the treatment.

Slight reddening of the skin is normal during treatment sessions.

You can use it over your eyebrows to get the perfect curve. The unique vacuum suction stimulates blood flow to the treatment area and helps increase the production of collagen. The wand is effective in all directions for reaching tight areas of your face.

Nose and Chin
Use the precision round tip for those tight extra tight areas around the nose. You can even use it to remove black heads inside and outside the ear.

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Using the NuBrilliance Home Microdermabrasion System for Cheeks and Temples
For the cheeks and the temple area use the fine tip or the small circular precision tip on the face. Brace the skin and stroke the wand away from the braced hand. Increase or decrease the suction levels according to your needs. With these strokes you are actually getting rid of your dead skin from the surface and giving way for new, softer skin to appear. You may feel a little pain and your skin many turn a little red but that is normal.

You can use the wand to work on the lines close to your eyes but make sure you do not use the wand on your soft skin tissue area just below the eyelash and on the eyelash.

Lips and Jaw Line
For the Lips and Jaw Line use the precision tip. Brace your skin at the chin and move the wand in an upward motion. This motion stimulates blood circulation and increases the production of collagen and in turn defines your jaw line.

When working on your lips ensure you use only the precision tip and keep the vacuum suction level at the lowest.

Brace the skin in the middle of your lip and then make gentle stokes just above the lip line.

Neck and Chest
For the neck and chest area use the fine tip. Brace your skin at the neck and move the wand in any motion and direction you find comfortable.

The dual-action of the system eliminates the dead skin and allows the growth of new skin. It also stimulates the flow of blood directly to the treatment area and increases the collagen production.

Regular usage of this system will reduce the visible signs of aging cause by the sun.

Brace your skin at the chest and move the wand away from the braced hand. You could use strokes from side to side or from top to bottom or any direction you find comfortable.

You can also change to the coarse tip head and increase the vacuum suction levels according to your skin type and tolerance.

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Arms, Hands, Legs, and Feet
Use the coarse tip for these areas. For the hand move the wand from the bottom of your hand making gentle longer upward strokes. Use it on your elbows to exfoliate, soften, and smooth the area.

Using the coarse tip on your arms takes off all the bumps on your arms that are caused by accumulation of dead skin.

For your fingers and hands use it to takes off the dead skin and to increase collagen production and to pump out your hands.

When used on your legs it eliminates shaving rashes. Use it on your knees to gently exfoliate your skin and make them smoother. For this area increase the suction levels.

The coarse tip is also great for removing excess and dying skin on calluses, corns, and cracked heels.

Post Treatment Care
When you finish one or two treatments make sure you throw away the filter. Wrap the tubing in the base and place the wand back in the center of the unit.

You may experience reddening of skin but that will go away after the treatment. If you continue to have the redness of the skin reduces the vacuum suction and use the system less often.

You can use the system to treat your skin 2-3 times a week depending on your skin’s sensitivity. Use a dry cloth to wipe your NuBrilliance System to keep it clean.

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What do I get?

  • 1 NuBrilliance Home Microdermabrasion unit
  • Free Bonuses – 3 step Prep and Recovery ($140 Value)
  • Preparation Cleanser
  • Collagen Re-generator
  • SPF Moisturizing Protector

Special trial offer for NuBrilliance is only $14.95, plus an additional $14.95 shipping and handling. For 30 days you will be able to enjoy your NuBrilliance in the comfort of your own home. Then, at the end of the 30 days, you may either purchase your NuBrilliance for the full product price of 4 easy payments of $49.95 or return your NuBrilliance at no extra charge. Either way, the FREE 3-piece Prep & Recovery skincare regimen is yours to keep as our gift to you for trying this amazing product. Please Visit The Official Website www.NuBrilliance.com

OR

Buy NuBrilliance Microdermabrasion System at Amazon.com for $200. No shipping/handling scam, no-hassle 30-day money back guarantee, best customer service.

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NuBrilliance Video

 

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294 Responses to “NuBrilliance Reviews, Complaints, How it works, Instructions and more…”

  1. Denise Rich says:

    I placed a purchase for the Nubrilliance Microdermabrasion System. I opted for the 30 day trial for $14.95 & if I decided to keep the unit I would be billed for the balance in payments . I went online to check my bank account & the people at Nubrilliance billed me for the total amount of $275.18. I called the company a couple of times & they reassured me that they would reverse the charges & bill me the $14.95 within 24 hours. Well it has been 24 Hours the payment is set to go through tomorrow & they sent me an e-mail stating that the unit has been mailed. I can’t believe this. What is wrong with these people? Now I will have to Dispute the charges to my Bank & contact the BBB! BEWARE!!!

  2. Lisa Hankins says:

    I got the microdermabrasion & used it for the first time finding metal pieces from the tip all over my face! That is so dangerous as it could have gotten in my eyes & damaged my eyes! Another problem was that even on low setting it stretched my skin & that is not healthy & after trying to work with this cheap piece of a toy that they are trying to pass off as a serious wonder working miracle machine to the beauty industry! What a joke! Do they think we are that stupid or desperate?
    I’m sending mine back & gladly might I add! I have been in an automobile accident & had numerous surgeries since receiving the miracle toy & I let them know it would be a while before I returned it & why. They have harrassed me & even turned me over to collection during this very difficult time for me! They have been threatening me & harassing me!!! I have kept in touch regularly with these sharks & they do not change! They are just desperate money hungry heartless people out to rip off honest trusting people!
    Shame on them!
    Lisa B.

  3. Janette Joseph says:

    I’ve been using it for three months and it has done nothing and in fact the few spots I used it, my nose and around my mouth, the skin has darkened. I don’t know if I will get any of my money if I return it now but I’ll try.

  4. Trina Hartman says:

    WORST customer service – ever! I have been more than patient with these people. I have been without my promised replacement NuBrilliance Microdermabrasion wand…now for a year. I will be demanding a refund- once I reach someone- if they will ever answer. I called a their alleged customer service number numerous times and it does not work! I am beyond frustrated and I want my damn money back! BOTTOM LINE: BUYERS BEWARE! DO NOT BUY THIS NuBrilliance Microdermabrasion!!

  5. Kathleen Collins says:

    Nubrilliance unit arrived with a card on the top that said shipment may affect suction stability. Sure enough no suction. I followed the instruction to attempt to stabilize the suction. Nothing. Instead the unit is blowing air. No customer service available except Monday thru Friday, which was not on the website, Do NOT buy this Nubrilliance.

  6. Melissa says:

    WOW, I just watched the tv add for the Nubrilliance and was interested in the product so I googled and this website was the second one to pop up. I’m so,so,so glad that you all left these comments on here. I was gonna purchase this item but with everything I google before I buy. This company sounds like a nightmare, the product sounds cheap!! Thank you all so much for your comments! I will not be ordering this product!!

  7. Cheryl Block says:

    I wanted to cancel my order the very next day. I called three times and they told me the order was not entered yet and could not cancel until it was entered. On the fourth call, they said it is on the truck and too late to cancel. I checked the status on the web site and it did not say shipped. There is no address to write to them, nor I did not get a verification email. They are liars and should not be trusted.

  8. Melanie says:

    I purchased my NuBrilliance on Sept 2012 and I think it is great. I’ve had professional Microdermabrasion .before and the results are fairly even. I watched the demo.video twice before use. I use it about 2-4x a month. I also love the Collagen Regenerator but the rest of the skin products are average at best. I also use Olay Pro-X as my moisturizer and have gotten compliments on my skin since I’ve been using these products together. Hope this review helps.. Believe me I was very skeptical about the price. Only thing I hated was upon calling to place my order, I was forced to endure a grueling series of sales pitches of “free trials” for other products and services, which really was a waste of time.

  9. kenny says:

    So far the product has worked without fail, Just a note apparently the billing dept.and this mister john White Account manager have their head where the sun don’t shine, I made arrangements for payment, didn’t put another thought towards it, next thing i know I get this very threatening letter from him, EXPRESS RESPONSE DEPARTMENT With a phone # 866-441-4728 Ya right this # does not work contacted customer service huuh they can’t help but they gave me the same 866-441-4728 # totally disregarding THAT THE # DON’T WORK, by now I have wasted an hour of my time I will never get back, So I go to the autobillpay site, it won’t let me pay there, says my zip is wrong, jackass it’s the same one on the THREATENING Letter that i got in the mail. hey mister John White (is this a made up name or what). Kiss my ASS

    Thanks for wasting even more of my time typing this!!

  10. zen says:

    Got mine 2 weeks ago….so far so good. I see result already….I am loving it ;)

  11. Jordanne says:

    Hey everyone!

    I once loved Nubrilliace… I got it and used it as often as it said I could, I got amazing results and was extremely happy that I finally found a product that was perfect for me. About a month and a half after using it one day the suction was gone on it. I called the company and they said they would replace it with a new one. I thought this was amazing until I just received the new one today after waiting over a month to get it. This time as soon as I turned on the brand new system… NO SUCTION !!!!! This is all I have been reading about is everyone getting no suction… As much as I loved this product I wouldn’t recommend it to anyone for its price until the company can resolve this problem! It would be one thing if the lights weren’t working properly but the suction is the whole point of the product!

    • V. Diallo says:

      Thanks for the headsup I will not be purchasing this product

      • K Peterson says:

        I have not bought this yet, I have read many reviews.

        Apparently there is an EASY solution to the suction issue. Reviews have mentioned a small rubber band near the nozzle tip, it is easy to miss seeing. If it is not there, NO suction. Reviews mentioned using a small rubber band to replace it and the suction returns.

        It’s the Rubber Band being missing, lost or damaged = No Suction.

  12. Michele says:

    I bought the NuBrilliance Dermabrasion machine and all was good for the first month. The suction was great and I noticed visible improvements. I just ordered 3 new tips and now….no suction. I cleaned the clear hose and made sure everything was right; angle of the wand, speed, etc. I am going to call NuBrilliance Customer Service Monday a.m. and see what they tell me. These are the 2nd tips I have ordered and they do not work either. In fact, now not even the original tips work – does anyone have ideas or similar experiences? I paid a lot of $$$ for this machine and I am in hope they will either ship me a new one or refund the money. I bought mine on a Groupon Special.

    Thanks to all..

    Michele

  13. Madeline says:

    On a more serious note since this is a considerable investment, I researched and compared NuBrilliance with Sylvan, TimePeel, Crystal Lift and one other featured on “The Doctors” I can’t remember the name of (it may be Crystal Lift)? Anyway NuBrilliance had the best overall reviews and results. Several of the other machines required COSTLY refills, new applicators, etc. so you don’t stop spending just by ordering the device. That’s why I ordered NuBrilliance, upon comparing it to its “competitors” via price/reliability/reviews and results. We shall see–it hasn’t arrived yet! But by far, this particular site and set of comments has by FAR the most negative reviews I’ve seen. Hopefully all will end well for the rest of us!

  14. Marie says:

    I was looking into this product and was very hopeful until I started doing research into this product.

    I found a report on the FDA website regarding Nu Brilliance.

    http://www.accessdata.fda.gov/scripts/importrefusals/ir_detail.cfm?EntryId=UPS-5012036-5&DocId=1&LineId=1&SfxId=

    I am just copying and pasting this info directly from the FDA site.

    Manufacturer FEI 3008402475

    Manufacturer Name Nubrilliance

    Manufacturer Address line 1 400 Returns Rd

    Manufacturer Address line 2

    Manufacturer’s City Wallingford

    Manufacturer Province/State CT

    Manufacturer Country/Area United States

    Product Code 79GFE

    Importer’s Product Description NUBRILLIANCE MICRODERMABRASION FOR COSMETIC

    Refusal Date 20-Apr-2012

    FDA District NYK-DO

    Entry/doc/line/sfx UPS-5012036-5/1/1

    FDA Sample Analysis No

    FDA Record of Private Lab Sample Analysis No
    Charge(s)

    Violation Code Section Charge Statement

    DV QUALITY 501(c); 801(a)(3) Adulteration The article appears to be a device whose quality falls below that which it purports or is represented to possess.

    NOT LISTED 502(o), 801(a)(3); MISBRANDING It appears the drug or device is not included in a list required by Section 510(j), or a notice or other information respecting it was not provided as required by section 510(j) or 510(k).

    REGISTERED 502(o), 801(a)(3); MISBRANDING It appears the device is subject to listing under 510(j) and the initial distributor has not registered as required by 21 CFR 807.20 (a)(4).

    I would be very wary of this product.

  15. Courtney Cilla says:

    Did yall not watch the video with the directions? I am confused I have used it for a week and the results are amazing. It states to use it on low the first few times to upkeep your skin with moisturizers and sunscreen and it also says to not even expect results for weeks………..I do not understand everyone’s complaints for it seems as if from what I have read that everybody’s results was from not following direction…………anyways get real and smart WORLD…..I LOVE NUBRILLANCE.

  16. Courtney says:

    Please do not buy this product!! I’m the type who wants to believe in the product and I had high hopes that NuBrillance would be a great for my skin. The first time I used it, I didn’t see or feel any difference in my skin. Two days later I was going to try again and my suction wouldn’t work. Don’t waste your money!

    • Sandy J says:

      Thanks to all who posted their issues/problems with this product. After reading the reviews, it sounds like we just all need to use a vacuum cleaner. Maybe the kind we have for our PC and the larger one (we use in the house) for more difficult areas. I’ve had my Electa Lux for years…..all in jest…lol.

      I will not be purchasing this product!

      • Madeline says:

        Sandy, that is hilarious! Yes, I’ll use my good ol’ Hoover attachments to suck 10 years off my face…will be a lot cheaper!

        Actually, I just ordered NuBrilliance and it shipped 3 days ago. NOW I’m reading all this stuff. GREAT! Oh well, we can’t expect miracles. After all it’s just microdermabrasion, not plastic surgery. Good luck my vacuuming friends. Hey, we can get into a routine to vacuum our faces and the floors at the same time…the house will be really clean and we’ll look years younger while keeping a clean house, ha ha! : D

  17. ivette says:

    I want my hands looks younger, really it work in this area? Do you have a demonstration about this?

  18. Judith Grantham says:

    Hi Jane, I am nervous now, I ordered mine yesterday!! But I’m hoping mine will work, I talked to a Dr that does the treatments with a big machine and he said its like other products u have to do it correctly, my main treatment will be on my arms, I’v had 13 surgery’s on my hands, The skin is so wrinkled, all I want is for it to work and smooth out my arms so I can have my life back, I’v become a hermit because my arms R so ugly, Was hoping to find a Dr that would do some Pro bono work!!!!! No luck so far, So I did order the NuBrilliance yesterday, God Please Have Everything Go Right for Me, I can’t Bare any more Disappointments!!!! Jane keep me informed, Can anyone that has had success with the NuBrilliance email me! nealjudi2@gmail.com

    • Judith Grantham says:

      Well I was skecptical at 1st, Afte some reviews, BUT I luv my NuBrilliance, I’v had it over a month, using it 3xs a week, My Skin Is So Soft, I’m even going without makeup sometimes, and I NEVER go without makeup, Well the more I use it the Better I feel, I’v had 13 surgery’s on my hands, and I use it on my arms, not much difference, YET!!! But I’m looking forward to the changes, 13 yrs of surgery’s!! It’s going to take longer, But Thanks NuBrilliance!! I Love My Machine!!!’ Judi Grantham :D

  19. Janet says:

    This NuBrilliance company is a total rip-off. They keep 14.95 even after you cancel or refuse the shipment. THEN they charge you the tax for the full price of the product if you were to buy it….CONS DON”T FALL FOR THESE IDIOTS STATEMENTS OR YOU WILL GET RIPPED OFF> Reporting this to Conn. BBB and NY state tax dept.

    • Jana says:

      Thanks for the input. I was thinking about ordering this machine on the $14.95-30 Day trial and saw that at the end of it all there was over $37 in charges. I don’t care for this kind of business and was stunned after seeing all the pressure they put on customers to buy, buy, buy. And this is before the 30 day trial to see if the machine actually works. Anyone who is publicly associated with this practice should reconsider. This may be a good product, but the hard-close is bad business.

  20. Tina Smith says:

    I have seen the NuBrilliance commercial and was seriously thinking about trying it, however after reading all these complaints I have changed my mind. I just wonder if the public figures who are advertising this product know about how people are being treated and how the return policy is being handled by the CSR”s? Also all the credit cards that are being charged double? Maybe the so called doctors and the public figures should be informed of the treatment of the CSR’s!!

    • Marilyn says:

      Thanks to all of you who wrote about NuBrilliance. I was seriously considering purchasing a NuBrilliance machine but after reading all of these reviews, I WILL NOT!!!! Yes, I want to have more beautiful skin and be younger looking but not with all of this. The machine itself seems to be lacking in quality and if customer service is poor and it even sounds shady, they should cease and desist all selling activity of this product. Thanks again for all your comments. I am grateful!!

      • Patti says:

        I just ordered the NuBrilliance for the 30 day trial for $14.95, plus shipping $9.95 tax, $21.84 total $46.74, the the 3 installments of $79.95. I get an e-mail from them today stating that they cannot process my order because they did not get approval from my bank. They were charging the $239.85, Tax, $21.84, Shipping, $9.95, 30 day trial $14.95 to a grand total of $286.59. That is not 3 installments. I’m better off ordering it from Bed Bath & Beyond. If it doesn’t work I can return it to the store.

  21. Sabrina says:

    I absolutely love mine. I’ve only done 3 sessions but my skin has never felt better! Highly recommended!

    • Amy says:

      You love it because you have only used it three times. Wait a few more times, eventually your $250 machine will break and you are left with nothing!

    • Phyllis says:

      Hi, I love mine too, but do you know how often you have to replace the tips. I can’t seem to get a clear answer anywhere.

      • Dopple says:

        The DVD I received suggest changing the tips with every twenty uses.. I’ve used my machine for 16 times, it is working ! The lines are getting less, the wrinkles less deep. I’m 62.

      • Teresa says:

        I have been using mine for about two months I love it. I think you are supposed to replace tips every three months!!

  22. Rowrena says:

    I’m very angry – I purchased a NuBrilliance in May 2011 and didn’t use it very much because of illness. The suction quit working so I called them and they said send it back and we will either fix it or send you a new one. I paid extra to send it – I insured it and paid extra for them to sign that they received it. They had it several weeks so I called them and they apologized and said they would get a new one out to me but I had to call to get it. I got it within a week and within 5 days of having it I used it for the first time and before I finished with only my face the suction quit working again. I called them today and they said they would give me a $50 discount for the shipping fees but gave me the last 4 digits of the credit card and I find out after hanging up it wasn’t even my CC. They want me to return this one again – they say that since I have had it for almost a year they will not refund my money even though two machines in a row both lost suction in a very short period of time. I’ve been ill but that doesn’t count6 for anything. I have the machine boxed up in the same boxes it arrived to me in and ready to be shipped back tomorrow. I am going to all sites and placing my complaints and problems for others to see so they look better than I did and find a better machine to spend all their money on. I am also opening up a complaint with the BBB on them and I suggest everyone that has had trouble like me do the same thing. They need to fix these machines because the suction should last longer than one use. The first one lasted only 5 uses. Not a good record. Don’t get sick cause if you are unable to use it then you can’t prove it didn’t work soon enough to get a complete refund.

  23. Cynthia says:

    I love it. I’m a 55 year old fair skinned woman. I believe it is helping smooth my skin. If I could remember to use it the suggested three times a week, I’m sure I’d see more dramatic results.

    If you follow the DVD directions carefully, it’s simple to use and effective, in my opinion.

  24. Marlyn says:

    My most frustrating part while searching the reviews of Nubrilliance products was the websites that carried them. The sites which I instantly received from the search engine upon typing “Nubrilliance Products Review” were nubrilliance.com/,www.nubrillianceinfo.com/,nubrilliancereviews.co/,nubrilliancereviewsite.net/,trynubrilliancereviews.com/,nubrilliancereview.co/ and nubrilliancefreetrial.com/. By the initial look I noticed that all the sites were carrying similar and glaring reviews about the product. The worst of all was it did not allow me to exit the website by popping up different discount offers and a buy now option frequently. It was annoying and happened for all the sites I visited above. Finally I arrived at this website and I found absolute honest and true user reviews like they were written by real people and not some scam. Thanks for the efforts in putting up the reviews.

    • Dan says:

      The scam websites and the pop up windows with buying options you mention above are actually literal scams. These websites are sometimes sponsored and even false about the product’s review. The SEO trickery lets the webmasters to fool the search engines by using certain keywords and topping up the list. This in turn puts users to go through fake reviews for the product. Sadly there is no control over such flooding of fake reviews but this site will be up to date and true in terms of user reviews which are actually written by real users who have used the product. Hope the review has been helpful to your cause.

  25. DaGowan says:

    Lost suction after using it four times, ordered another one lost suction after the same amount of times!

    • BYRD says:

      I too lost suction after using it more than five times, sent it back. I received a new one and it is doing the same thing? What is the problem with this product?

      I figure it is a lost cause. Poor quality for the price.

      • Amy says:

        Yup! First one lost suction after 2nd use. Send it back having to pay $20. Second one lost suction after three uses. I think they know the machine breaks if used. I mean, how do they not know? I feel scammed. DO NOT buy this Microdermabrasion machine. Too bad, because for the 5 minutes that it works it’s really great!

    • teresa gann says:

      All ya gotta do when you lose suction is change the black rubber ring on it you can find them in hardware stores.

      • Michele says:

        Hi Teresa…

        Where is the black rubber ring located on the machine? I just looked and see noting even remotely close to a black rubber ring – I would assume it is like a gasket, right? Please help…

        Thanks so much!!

        Michele in Phoenix

  26. Anne says:

    I ordered the microdermabrasion kit with the $14.95 trial knowing that I could return it within 30 days if not satisfied. I did return it within 30 days following the instructions given to me and the return mailing label provided. The return mailing label apparently was incorrect as the Post Office sent the item to my address. I called the company asking about the mailing label and the rep said “I apologize but I always recommend that people don’t use the return mailing label because this is what can happen”. I told the rep that now I have to send it to them again and pay the postage twice. She said she couldn’t do anything. So it will cost me $24 total to return the kit that didn’t work right. I think this represents bad, if not dishonest, business practices. I do not recommend doing business with Nubrilliance.

    • Ripped Off says:

      I can’t find ANY ADDRESS ANYWHERE where I can return this piece of crap!!!

      Please let me know what address did you mail it to return it?

  27. Happy says:

    I just received this NuBrilliance Professional Microdermabrasion at Home in the mail today, used it immediately because I was so excited. I have had professional Micro several times. It runs $100-$200 per session so that was getting a bit expensive and I really couldn’t maximize my results because I could only get one every two months or so and my esthetician would recommend them more frequently. I tried this Nu machine about 5 hours ago, immediately there is redness – which is to be expected – you are suctioning your skin and pulling the blood towards the surface. but I took a quick nap and woke up and most the redness is gone and my skin is super smooth. I was starting to get an awful zit on my cheek but it looks like its going down after suctioning it up. I have used the repair creams that came with the system. they work for now. The key to using the machine is pressing the tip up against the skin until it grabs hold of your skin kinda like a vacuum cleaner would, then drag it across in the motion indicated on the instructions. This is the same sensation I had from professional micro in a dermatologists office. It should not be pain-full, it should feel like putting a vacuum cleaner on your face. Not sure if the machine will die on me or not since I have only had it for one day so far but I will def update you guys on it to let u know how its going. Oh and I’m 25 yrs old (w very mild acne) with experience in Micro-derm and chemical peels in both dermatologists and plastic surgeons offices. So far so good. I feel if anything I got my money’s worth since one session would equal the value of the whole machine. well worth the financial risk.

  28. Andrea says:

    I ordered this product and had to return it for a new machine since it stopped working and then returned that one since I did not like the product. Have been fighting them for over 3 months to get the money back that said was a trial offer but they will keep charging you for everything and will need all documentation since they will not want to return your money until they have everything back from them which takes them about 3 months to process but still will take your money. Do not buy this product it is not worth the hassle

  29. Tina says:

    A lot of people sound unhappy with the Nubrilliance Customer Service. I have been researching on line. Sephora carries the machine. It is a little more expensive—about $250 as opposed to the @239 on the website—but you don’t get sold to a bunch of people, you don’t have to deal with CSRs who get bonuses for upselling, and Sephora has a great return policy so even if it stops working after a year, you are covered. And on the Sephora website, I’d say about 90% of folks loved their machine. Maybe this is the website for unhappy people?

  30. dee pallotta says:

    I have used it for 3 months and it was slow going, but I now have softer skin if nothing else. Sorry I purchase this product, they said if I wanted to retun it I would have to pay for the shipping of the product. Does not do what it says its going to do.

  31. NuBrilliance Question says:

    what would happen if you use nubrilliance when having rosacea?

  32. NuBrilliance Question says:

    when does nubrilliance air on tv

  33. Nubrilliance Question says:

    when will my card be charged after ordering nubrilliance

  34. NuBrilliance Question says:

    when are you supposed to replace the diamond crystal tip of microdermabrasion

  35. NuBrilliance Question says:

    why is nubrilliance bad for pregnancy?

  36. NuBrilliance Question says:

    why was nubrilliance microdermabrasion discontinued

  37. NuBrilliance Question says:

    Why does nubrillance scratch face?

  38. NuBrilliance Question says:

    why does the NuBrilliance loose its suction power?

  39. NuBrilliance Ouestion says:

    Why hasn’t NuBrilliance been approved by FDA?

  40. arianne Dean says:

    I received this machine last night. Suction is intermittent and the machine is very noisy. I called Customer Service this morning and got attitude. I was told I have to return the product at my own expense!!! I have never encountered such greedy, underhanded policy from any product manufacturer. Defective product returning postage is always paid by the manufacturer. I am not sure this is even legal. So, by the time I return several defective machines, I will have wasted enough postage to pay for the machine! Very disgusted with this seedy company.

  41. Cyndee says:

    Well – I order the trial of Nubrialliance and an extra item my Order Total $54.85. Received and email confirming this amount. I even have a pending charge on my account for this amount. This morning I received and email from “noreply@nubriallance.com stating that my bank did not approve the charge for $294.70 so my order has not been shipped. Same order number. I have already contacted my bank to see approval for any debits from this company. Completely scandalous.

  42. Ale says:

    OMG!!! I should have read all these complaints before!!! I bought the machine on Thursday and guess what??? they charged me double for it!!! saying they put it on hold to make sure it wasn’t a fraudulent card. Then they assured me that the extra amount would be put back into my account by Saturday. They even told me that anyone from my bank could call them to see if there would be any problem. Well no!, one of the payments expired, then the next day they charged it double!, now that I’m reading that I will get charged extra 1$ from other companies!!! I will cancel my card immediately!.
    What do I do??

    Did anyone of you get the same double charge? or amount on hold?? supposedly??

    • Cyndee says:

      Technically No – but they did try. The supposed hold charge is still pending with my bank. After receiving an email stating that my bank did not approved a charge for $294.70 I went into action. Contacted my bank to cease any attempts to debit from this company. Just now I finally reached someone at 866 783 8248 Rachel and was told the same thing as you. I asked her “so you charge me twice before even shipping a product” and the same thing the first one will drop off in a few days. I am thankful for these reviews- After reading all your reviews, my emails and while waiting for the customer service office to open I was able to stop duplicate debits before they happened but it was sure to happen. I cancelled my order while on the phone with Rachel. I also filed a “Beware” complaint with the BBC. I don’t care if the product is good or not. I don’t care to find out. Good luck.

      • Deb says:

        I have so far been charged 3x…customer service is bunk as well. No help at all -they are saying that I must have pushed the button numerous times-one of those times was 2 days later?! My original confirmation number is now void and they are going by their new confirmation numbers.They are saying that I ordered these and its MY fault!!My only line of defence is to cancel my credit card now- 2 weeks before Christmas. Thanks Nubrilliance! When the machine(s) arrive they will be getting all of them back – I could care less if it would make me look 15 years old- they are nothing but a giant scam! Oh and be prepared to wait on hold for what seems like an eternity and to be transferred to answering machines for their “Customer Service” -I can only assume this is because they are double/triple charging people and they cant handle their call volume! RUN dont Walk away from this “offer”!

  43. Has anyone tried the NuBrilliance Professional Microdermabrasion at Home, does it really work?

    • Norma Boulding says:

      This machine stop having suction power after three weeks.At first when I ordered it from SHOPNBC I liked it fine but now,it has lost it’s suction and I would not suggest this item to anyone.It is very hard to pay for a product that simply quits working.One of the tips was missing and one cracked after normal use.

  44. isabel says:

    Some posting on this site makes me want to close down my computer and take a hike thru the forest just to forget several posts I have read! Instead of helping each other, there are some who insist on tearing each other to shreds.

    • isabel says:

      Yes thanks to whomever edited my post and still maintained the truth and integrity to it’s content. The original version was not in keeping with a friendly overtone.

      • Kristy says:

        May I ask what happened exactly with original post? How could the post be edited? I’m overly noisy and your post peaked my interest.

  45. Gina says:

    NuBrilliance Offer Details:

    *NuBrilliance is the revolutionary at-home microdermabrasion that uses a dual action system to stimulate and exfoliate in one easy step. This special trial offer for NuBrilliance is only $14.95, plus FREE shipping and handling. For 30 days you will be able to enjoy your NuBrilliance in the comfort of your own home. Then, at the end of the 30 days, you may either purchase your NuBrilliance for the full product price of 3 easy payments of $79.95 or return your NuBrilliance at no extra charge. Either way, the FREE 3-piece Prep & Recovery skincare regimen is yours to keep as our gift to you for trying this amazing product.

    Or purchase your NuBrilliance System for one low payment of $239.85 plus FREE S&H, which includes the FREE 3 Year Warranty, FREE 1 Year Supply of Replacement Filters and FREE Priority Processing – and you’ll still get the FREE 3-piece Prep & Recovery skincare regimen! Plus you’ll be covered by our 60 day money back guarantee!

    Sales tax will be applied to orders from CA, NJ, NY and NV.
    This product is backed by a 30 day money-back guarantee, less s&h. Our trial offer begins 30 days from when system is received.

    For Customer Service, please call 866-783-8248.

  46. BEVERLEY says:

    WOW – you will NEVER experience more useless customer service in your life – Bunch of useless bitches and if your not in the USA they don’t track packages and they don’t take any responsibility for the product not arriving – I have waited 8 weeks and nothing – now they say they won’t refund it because they shipped it but they can’t prove it.

    FED UP WITH THE BULL~!!! DON’T BUY ANYTHING FROM THIS COMPANY

    • Ruth says:

      Beverly, which company did you buy from? The NuBrillance company or one of the other companies that sell this product?

      • J Larson says:

        Thank you, I will not purchase. Sounds like they are pretty stupid and need to shape up if they hope to survive as a company.

        • Heidi says:

          I purchased from Nubrilliance website. Customer Service was OUTSTANDING in responding to a wrong shipment (precision head versus non-abrasive lip head). They IMMEDIATELY replaced this item. So far I have ABSOLUTELY no complaints with product or Service by Nubrilliance Co.

          • Amy says:

            NuBrilliance customer service told me I had to pay to return the defective item, was $20 out of pocket. Second NuBrilliance machine also defective, the suction stops after a few uses. There goes another $20 out the door to send it back. DO NOT BUY THIS PRODUCT!

  47. stephanie conner says:

    I read about Nubrilliance but most of the reviews seem negative such as it loses power, can harm skin. What I would do is look on eBay under exfoliation cloths-there are some microdermabrasion cloths (I own several from a seller named Thank You Stan). You can use these with or without soap. They come with instructions and are not going to damage your skin such as with a machine if you don’t know how to properly use it. They are MUCH cheaper (some as low as $6). They last a long time and can be used on stretchmarks, etc. I would MUCH rather use these than take a chance on injuring/scarring my skin and wasting money on a machine that quit working after a while.

  48. AY says:

    I bought this NuBrilliance a few months back and at first it was great, I felt like I was seeing a difference and was very happy with it, but now I feel like it makes no difference at all. The suction part of the machine gets dirty and there is no way to clean it, and the diamond tips eventually wears down (which makes me think it isn’t really a diamond tip). And at this point all it is good for is suctioning your skin and makes no difference. This is not worth it, please invest in professional microdermasion if you want good results, this machine is not worth over 200 bucks.

  49. Raisa says:

    My complaint about Nubrilliance is that there associates aren’t making sure that the customer clear about everything. I placed my order and during the whole time they kept telling me that I would only get charged $14.95 or whatever it is and not once was I notified that there would be taxes charged to my order so when I check my checking acct I see I was charged $37.25 instead now I don’t see how this is fare iv worked since I was 16 n have paid uncle Sam all his freaken taxes and so I know about paying our taxes but charging a customer with out clearing things up is and should be illegal and there customer service was horrible on top of it all all they told me was that they can only credit $25 on my last payment now how do u go figure that I’m gonna keep your product and assume I’ll just take the credit?? Nubrilliance you guys are liars and deceiving……

    • Sheraton says:

      I had the same thing happen only they dinged me $45.29 and said it was Canada Post and it wasn’t it was a mailing service company based out of Mississauga, Ontario. The post office had to make out the money order to them, not to govt of Canada post office. I was told I wouldn’t be paying ANY shipping and handling as I was paying in full. I just got home tonight from out of town and tried calling them and got 2 cust service reps, and was on hold forever, the 2nd one said she’d check on it..and then I got a dial tone.

  50. K. Don says:

    Generally, why would anyone take a chance with a device designed to perform a function which should so clearly be performed by a professional and/or dermatologist? You are attempting to perform a substitute for microderm abrasion? Why would a person try such a thing on their own? I would imagine that most problems encountered with this device are the result of misuse. If you have 250 to waste on this device, you can afford a trip to the Dr.

  51. Matilda says:

    I used my NEW Nubrilliance 1st thing this morning, so far my only complaint was getting it here! It went around the US before it got to me!

    My only concern is that on my cheek area, the hollow part, I have many very fine lines there and the skin is a little looser, I am 51, I may have not been moving it fast enough along and it bogged down there but now I look like I have a big hickey on each hollow, I know it will go away but I sure hope it goes away fast! I have to sing in front of 300 people tomorrow.

    I feel like I am going to be very happy with this product when I can learn everything I need to know about it and get into a routine of use.

    Have anyone of you had the ‘blood blister’ type marks after use? kind of resembles a strawberry mark after sliding into home plate….

  52. redbunny says:

    After reading these complaints (before I bought the product, thank goodness), I think I’ll stick with my Galvanic Spa. I have had tons of microderm abrasion done in the past, coupled with light chemical peels prior to the procedure. That doesn’t feel great and my face is red afterwards (not terribly so, enough for me not to want to go out in public until the next morning). I love the results I get from microderm abrasion – but the complaints about the suction stopping, the filter getting stuck, and the no where to be seen skin particles (this concerns me the most – maybe the it gets sucked up in the filter? Can’t tell from the online pics what the filter is made of), turn me off to this machine. I have very sensitive skin plagued with acne (I’m in my thirties), I am also a redhead with super fair, practically translucent skin. The Nubrilliance complaints scare me enough away from it due to the fact I could really damage my skin!

    • JANE says:

      I couldn’t be happier with the product. I read these comments prior to getting the product but already ordered and was worried but received it yesterday and had my first microdermabrasion and saw immediate improvement. My skin to the touch was smooth and soft, sun spots had faded (I expect with future sessions this will improve further), even some small spider veins on my legs seemed to diminish. I’ve tried botox and other filler injections that caused inflammation of my skin and bruising and was painful – this alternative is great, no pain and a noticeable difference. I think the key is to use as the DVD demonstrates and be patient, don’t over do it! Good value

      • Amy says:

        You are happy because yours hasn’t broken yet. Just use it a few more times and you too will be just as unhappy.

        • April says:

          I just received mine. Very happy after 1 use…if it breaks I’ll send it back for a new one! I already see a great improvement in my skin and the way it feels. I would recommend this product. Reading these reviews…sounds like a few got some bad machines, I can find the same bad reviews on automobiles, vacuums etc. Think about the many units sold probably millions! New cars even get recalls on them. Lighten up guys request a new machine or get your money back! Life is too short to sweat the small stuff! Oh and double charges most likely occurred to mis-clicking of your mouse…. I have had that happen at other sites..you will get your money back..if $14.95 to $50.00 is going to cause havoc and chaos in your bank account until they can refund you …. you probably shouldn’t be shopping!

  53. amithist says:

    I need to return this machine. It stopped working, lost the RA # I was given and their return address. Someone ,please help.

    • Laura Kelley says:

      Not sure if this will help. To return you order, please contact Customer Service at 866-783-8248 (English) / 866-649-0161(para Espanola) to obtain a return authorization number.

      Your RA number is actually the same as your order number if you still have that somewhere. I cant remember where I returned it now. I think it was PA but cant be sure. If you call this number they will give it to you.

  54. Sammie says:

    I have the machine. It arrived in the mail ONE week ago. I LOVE IT. I am in my mid 50′s. The first time I used it, I saw a HUGE difference. Skin was softer, lines diminished. I use it 2-3 times a week. Not only does it work for me, but it has encouraged me to take better care of my skin. I have included drinking more water, even doing face exercises. The thing that a lot of folks to not understand is. Taking care of your skin is a must starting at an early age. Taking vitamins, moisturize, not putting a ton of chemicals on it, and staying out of the sun. Also feeding your skin from the inside out. I used to LOVE the sun, but after all the years it damaged my skin. I have skin cancer, and it is NOT fun going to a cancer institute twice a month to get treated, but that is my fault. So now I am paying the price. To those that complain about added fee’s, and scratching your face, and all the drama. That can be avoided by reading the policy, using it correctly etc. In my humble opinion and the notices I have seen, the proof is in the pudding. Take a photo of your skin, edit it on your computer to where you can see all the sun damage, fine lines etc. You right there can see the difference. Everyone has an opinion, the only way is the use it and you be your best judge. You have 30 days on one plan, 60 on another………..A very satisfied customer

  55. momo says:

    My mom bought it and she wasn’t impressed so she let me use it. I’m not impressed either I don’t think it has done anything and it seems like. My complexion has gotten worse. I’m a thin 19 year old and it seems like it has stretched my skin or something.

  56. deb says:

    Well this product works great for me, old age of 53. I have had Professional Microdemabrasion .For me this product is just for every now and then between Professional Microdemabrasion visits. The machine works just fine. I have not had any problem with the machine, it works just like I hoped it would. It does the job and well. {BE SURE TO GO BY THE INSTRUCTIONS} If it last six months I’ll be happy. Nothing last for ever.{although a year would be nice} I have already got my monies worth out of this machine. With that being said, I would not recommend it to someone with sensitive skin or to a young person or even to someone who never had a Professional Microdermabrasion. You should have some understanding of what happens with this kind of treatment and have realistic expectations. If you are not careful you could hurt yourself. I really like this machine, just be careful how you use it.

  57. B says:

    I was considering ordering the NuBrilliance MD, but based upon the reviews of some of you saying that it really damaged your skin, I don’t think I will. I have really sensitive skin, even a normal face scrub causes irritation and redness. I just wanted to say that for all of you that are talking about hidden charges and such, you obviously didn’t read the page before you ordered. I’m 18 years old and I had the sense to google this product before ordering. I simply typed in it’s name, went to the first site that popped up, scrolled to the bottom, and there it was “Yes! Sign me up for my 30-day trial for only $14.95, then three payments of $79.95″. If you didn’t read THIS, you should have at least noticed the little * beside $14.95 at the top of the page. That little star, ALWAYS means there are other terms. I feel for all of you that have had skin damage due to this device, and commend those of you that are finding fantastic results. But complaining about hidden fees that are in plain English right in front of your nose, seriously?

    • debbie says:

      Well this product works great for me, old age of 53. I have had Professional Microdemabrasion .For me this product is just for every now and then between Professional Microdemabrasion visits. The machine works just fine. I have not had any problem with the machine, it works just like I hoped it would. It does the job and well. {BE SURE TO GO BY THE INSTRUCTIONS} If it last six months I’ll be happy. Nothing last for ever.{although a year would be nice} I have already got my monies worth out of this machine. With that being said, I would not recommend it to someone with sensitive skin or to a young person or even to someone who never had a Professional Microdermabrasion. You should have some understanding of what happens with this kind of treatment and have realistic expectations. If you are not careful you could hurt yourself. I really like this machine, just be careful

  58. Laura Kelley says:

    I just want to add that I tried to get on the Nubrilliance website this morning and it doesn’t exist! Its gone. I tried the link I had on my email from them and also the link in the search engine. Hope this helps anyone considering buying this scam. If you really think its great, buy it from Sephora and don’t order it online or by phone unless you want to be harassed!

    • Wendy says:

      It is not a scam. I received my machine 2 days ago, and I have already seen results. 2 times daily for the past 2 days, and the improvement is noticeable. I have this big “crack” going across my chin under my bottom lip. A few swipes with that magic wand and vacuum set at 3 (go easy at first or you can end up with hickeys all over your face!) and it has shown amazing improvement. I also have puffiness under my eyes, and with the vacuum set at 2, they have also softened.

      Sorry you could not access the website, but that is no reason to call it a scam. Try using “trynubrilliance.com” as your keyword. That is the official website. Do your ordering online and you won’t be harassed to buy everything in the world, or take “free” magazine subscriptions, or travel services. It will take you 5 minutes to order the machine.

      I hope that you will try it and love it. I do!

      - Wendy -

      • Laura Kelley says:

        I did order this online Wendy and Nubrilliance called me back to confirm my shipping address then passed me on to someone else who was the one saying they were sending me free this, and free that, and I told them I don’t them I didn’t want anything else but they insisted it was too late, already been sent but I could cancel as soon as I got the travel discount package. By the time I got them and canceled they had already charged $19.95 to 3 different companies. I did manage to cancel and get the $60 back but its a hassle I could have done without. Maybe the Nubrilliance does work for some. Personally I didn’t see a difference and would rather continue to get them from my doctors office with my fillers. More expensive, yes, but at least I don’t have to deal with tons of companies calling me telling me I’ve won a cruise or whatever. From what Ive read on a complaints board I wasn’t alone. These companies just sell your info and some of the scammers go as far to charge your credit card. Not that Nubrilliance is necessarily a scam but they companies they sell your phone number, email and address to are.

        I hope you continue to like the product.

        • April says:

          NuBrilliance website isn’t gone. I just left the site, you probably got one of the scam companies selling. You should always be sure you are on the correct site before ordering anything. There are a lot of dishonest people out there even imitate your bank.

          https://trynubrilliance.com always look for https:// this means secure site.. http isn’t secure…. .com means company….net is an individual most likely and . org is organization.. be sure you look at what you are clicking when looking up these type as seen on TV products or you will most likely get duped!

  59. Laura Kelley says:

    I sent mine back. I was using it right but didn’t notice the difference. Another BIG reason for sending this back is the fact that they sold my phone number to other vendors and now I keep getting calls and they don’t give up….some even charged my credit card with $1, 3 times and said they were sending me a $50 visa which I told them I didn’t want. They still sent it and told me to cancel if I didn’t want. The moment I got it I called to cancel only to find they had already charged my credit card $29.95 and they were not supposed to do this until 30 days had past. I’m so totally pi$$ed over these calls. I have registered my number with the do-no-call directory and blocked some of the numbers. I keep getting another call from a company called Vista and they were saying it was regarding a shipment but I haven’t ordered anything, then they went on to say about how I could get a $150 coupon for whatever it was, didn’t listen because I tore into the guy on the phone who hung up on me. Also getting tons of spam into the email I ordered this product with. If I have any more charges go on credit card I will have to dispute and cancel the card. Too much hassle for this. I see im not the only one getting calls from other vendors.

  60. CrankyProf says:

    I just saw this video and the MD says home kits are fine as long as they aren’t overused….still skeptical about this one though so I will continue my search.

    • CrankyProf says:

      This didn’t work right the first time I posted…so…..

      I just tripped across this Consumer reports piece from CBS http://www.cbsnews.com/stories/2005/03/02/earlyshow/living/ConsumerWatch/main677591.shtml

      The Dr. said at home kits are fine as long as they are not overused…I am probably going to pass on NuBrilliance, but am still looking at other systems….it appears that there are two methods: diamond heads or crystals and you don’t seem to get the same results from the former as the latter (which is most often the professional method used in spas/MD offices). I will keep my research up but these comments were helpful
      thanks all

      • R says:

        Thank you CrankyProf for the link to the ConsumerWatch.com. After watching the piece I have decided to pass on the NuBrilliance machine. It will not get rid of deep lines therefore the machine will not be useful.

        Thank you.

  61. A. Johnson says:

    I am a licensed esthetician. So I know how strong to go with the suction, I also know if my client needs another pass. I watch my client’s skin for reactions such as edema, Erythema, different reactions to which I can respond to properly. There are things I see that the client cannot. While it is possible that consumers are getting results from 1,3, even 5 treatments at home with this machine, it’s still something that could possibly do (and apparently has done) harm to the skin. Is $240 plus tax worth using something around 3-5 times for a year or so then having it not work or have poor customer service not respond to your calls? Also, what’s the warranty on this thing? I didn’t read up on that. I like a good deal and things I can do myself just as much as the next gal, but, it’s true – you get what you pay for, and I can tell ya, professional micro machines aren’t $240!!! They are a LOT more; but they last and work a LOT better than these “at home” machines. PLUS, they are in the hands of someone that (hopefully) does microdermabrason on a regular basis. Plus…a facial/micro is always nicer when someone else does it. :-) We as estheticians will sit back and giggle as another fad plastic machine tries to dupe the average American out of some hard earned cash.

  62. Frankie says:

    I just saw the NuBrilliance infomercial today and called to inquire. I basically wanted to know the actual costs–I understand process, just wanted to know exactly what I’d be putting out. Woman was pretty aggressive about starting the “purchase” even though I made it clear I wasn’t into purchasing NOW.

    I have read most of the posts…..there seems to be fautly technical things with this device AND sometimes hidden charges and problems with returning it. Care to post positive or negative experiences about this?
    I am especially wary about the filter problems that I read about–And, what “maintenance” costs are there? Ie: Filters? One per session? What is cost replacement–high, low?

    What other microdermabrasion product have you used, or would recommend?
    Thanks for any info…..

    • Barbara says:

      If you want harassing sales phone calls…from MANY vendors trying to sell you crap items…go ahead and buy this product from the Nubrilliance website. My phone number is unlisted. I have NEVER given it out until I accidentally put my phone number on the order form. They are passing around your phone numbers!!! BEWARE!

      • Laura Kelley says:

        They did the same to me. Nubrilliance called me to confirm my mailing address then passed me over to 3 other people all who charged another $1 each to my credit card for crap I told them I didn’t want, but they still sent and now I have another credit card charge for $29.95 from them even though I told them I didn’t want it. I am also getting a lot of vendors calling me and its getting on my nerves. Not many have my number and now my phone is being blown up, not to mention all the spam from other companies they sold my email address to when I ordered it. I sent mine back. So not worth all this.

  63. Allison Nicole says:

    You women are annoying. After reading a handful of these reviews (done prior to my intent to order) I was alarmed by claims of “hidden fees” and “over-charging”. I went on the NuBrilliance website &skimmed it for maybe 5 seconds before finding the pricing schedule listed in plain sight. You have to be a friggin’ dingbat to not understand how these things work. Maybe you shouldn’t mess with the scary world of mail-order…?

    • bon says:

      Have to admit the person above is right . IT’S RIGHT THERE IN PLAIN ENGLISH. PRICES, COST OF REPLACEMENTS, AND REFILLS.

      • Lin says:

        Well, are you just too broke to actually go to the Dermatologist and get the REAL micro? Talk about charges, I hate when people try to cheat the system. You get what you pay for.

        • Rita says:

          Too broke? You are ignorant then to dog all of these women who get scammed with “early charges” coming out of their credit cards and their phone number being passed around with a sneaky $1 charge here and there. Did you grow up with a silver spoon? A hubby that supports you? You are a very ignorant person to post anything negative on a review or answering Q’s that others have, to which you did NEITHER by the way!! I am a teacher, busted my BUTT to get my Masters, have huge student loans to pay and am now a single mom of three so NO, I don’t have the money for a “REAL MICRO” as you say because I provide for my children!! As intelligent as I am, I could have been/done anything in life, but I chose to make the differences in childrens’ lives. I guess ‘mommy and daddy’ spoiled you too much so you wouldn’t know what it’s like to get excited over something that unlike some of us, your condescending mouthy self would understand!

  64. Camero says:

    Ok, so I was just watching tv, and up popped an infomercial for new brilliance and decided to read the reviews. I’m sorry, but I can’t help myself. For those of you who obviously don’t understand what micro dermabrasion is, (even though yall are avid users of such treatments) let me break it down….micro – tiny, derm -.skin, abrasion -scratches. Ok, now that we got our latin lesson out of the way let me just explain this: diamond grinders and the like have crushed up diamonds in them…and we all know that diamonds are super hard (they cut thru glass, steel and pretty much anything else you want). I know that not everyone had access to a microscope, but if u did, you would see the hundreds of thousands of scratches you are leaving in your face. I apologize if I have offended anyone, that wasn’t my intention. Hope yall have a blessed day

    • Amanda says:

      Hmmm… Are you a Dermatologist? Maybe an Esthetician? No, I didn’t think so. I am an avid user of Microdermabrasion and a Licensed Esthetician. Techniques for dermabrasion as well as Chemical exfoliation cause in varying degree minor to deep wounds to the skin, which do result and are medically researched methods of encouraging cell turn over and renewal. Clients in both medical clinics and spas are aware of some possible downtime…the brilliance, texture improvement, and overall health of their skin is a dramatic change for these clients. I myself take before and after photos for my clients charts…they LOVE the results. My guess based on your “review” is that you have never undergone any such procedure and likely never will..which is certainly your choice however before making such “knowledgeable” claims based probably a google search perhaps you should take it a step further and check with a local Dermatologist.

      • BzGirl says:

        Amanda, I love your retort in response to Camero- extremely “well-put”, thank you for a professional’s opinion.

        I am not trying to insult Camero at all but I have a 30 day trial on the Nubrilliance machine and am awaiting its arrival. I have always had an incredible complexion but now I am unfortunately struggling with the effects of some minor to moderate scarring associated with a medication I was taking (unrelated to acne). I am in my 30′s and realize your skin DOES change as your age progresses. Childbirth, sun damage, hormones, stress, etc., etc…definitely takes a toll.
        Personally, I would NOT gamble my complexion on something I have not thoroughly researched. I’d like to think that all of the populace would do the same.

        The sole reason of going to this site was to further my information with those KNOWLEDGEABLE in purchasing this product AND/OR professionals giving out their advice and experience to the rest of us. I, as well, will share my experience with Nubrilliance at the end of my 30 day trial and I hope it is a positive one. In addition, whether positive or negative, I hope that what I DO share will help someone else.

        I apologize to those of you reading this long-winded response, I, just simply wanted to know what consumers thought of Nubrilliance. Thank you.

        • momo says:

          Why are you women being so catty? It’s a procedure…not something worth getting upset over and talking trash. I’m sure its easy for you to do from the comfort of your own home safely hidden behind a computer screen. Learn to accept peoples opinions instead of being hateful. It’s so unnecessary and its polluting the world. Camero, no matter how old or young she might be, is someone’s daughter. How would you like some old hag being rude to your kid for no reason? But apparently it makes you satisfied with yourselves. Have fun scratching the shit out of your skin ladies.

    • anne says:

      JUST BECAUSE YOU LOOK 10 YEARS OLDER THAN YOU REALLY ARE BECAUSE YOU NEVER BOTHERED TO TAKE CARE OF YOUR SKIN YOU SHOULD NOT BELITTLE THOSE OF US WHO HAVE. HAVE YOU EVER HEARD OF DEAD SKIN. I’M SURE YOU HAVE A LOT OF IT ALL OVER YOUR FACE AND BODY. I DO NOT. AND I DO NOT NEED YOU TO BLESS MY DAY, THANK YOU.

      • ashlee says:

        Wow this is one crazy place — I wanted to get some feedback on how this machine worked.

        • MARIA says:

          I purchased this product two weeks ago through “bill me later ” and am very pleased with the results. I am 57 have always taken good care of my skin which is very oily and wanted help deep cleaning pores. I viewed the dvd and found the nubrilliance easy to use. The suction is powerful; the tips gentle. The coarse tip is great on my hands and arms. Anyone concerned with the price might feel better knowing how costly treatments are with a dermatologist or cosmetic surgeon. I am a registered nurse and am very careful when considering any treatment. I hope my comments help . It is very upsetting to be unhappy with a product and encounter individuals who are rude.

    • lorna says:

      Sorry but they aren’t real diamonds, it says so in the infomercial, so they do get dull, that’s why they have refills.

  65. Lynn says:

    Thanks all for your comments….. Decided to pass on this product!!

  66. Bucky says:

    This microdermabrasion system doesn’t sound too promising. I was thinking about getting one for tattoo removal.

    • gigi says:

      I’m no expert, bucky, but I don’t think this is the way to go at all for tattoo removal…you’d probably be just as successful if you used sandpaper and sanded the tattoo daily yourself. and that’s much cheaper than this machine. LOL. good luck to you! and be careful on these sites…some of these people seem quite angry! and over a NuBrilliance Microdermabrasion System…why? LOL.

    • bon says:

      You got to be kidding….. If you think microdermabrasion system does not work but you would buy one for tattoo removal??

      They are not doing lasers to remove tattoos just for fun…. No home product will ever remove a tattoo.

  67. Pretty Skins says:

    I am going to order one. I’ve read the reviews but I have hope in it. I am very much into skin care and am a professional in the healthcare field. I have had numerous facials, microdermabrasions, and laser skin resurfacing (which works best) and botox. I also use my own system of microdermabrasion at home. But all of these things add up. I spend a few thousand every year and want something for maintenance in between visits to my personal skin care provider. I do know that if you order it from MSNBC it is cheaper. Once I order it and receive it, I will give updates.

  68. iris says:

    I just got my NuBrilliance device today and used it as soon as I opened the box. Its worth the money! My crows feet and laugh lines almost disappeared after one use. My face was like baby skin when I was done. 5 stars for this product!

    • Irina says:

      I have been using this system for two weeks.. And I made my desision to send it back. It is over priced for very ok results.:(

  69. Annie Mouse says:

    I purchased this product in March. And I loved it. The clear o-ring on the wand broke about 4 weeks ago. I called NuBrilliance and they couldn’t tell me the size of o-ring I needed. NuBrilliance offered to send a new wand! That was four weeks ago. I have called twice since only to be told the wand is on back order and they don’t really have a firm date for its arrival. The customer service has been very responsive and as helpful as possible which has been a positive in this situation. Has anyone else had this problem? How did you resolve it? I want to use my NuBrilliance !

    • Helpful thought says:

      Send it back with a note explaining your frustration, just make sure you pay extra to have signature showing they got it back. it cost a little extra but its worth it. keep a copy of the note for yourself. Wait a week to ensure they have received it and order a new one.

      I hope this helps.

  70. Kristina says:

    I purchased this about 5 months ago and have been using it about 3x weekly. I have fair sensitive skin and have never had a scratch or abrasions from this unit (make sure you use the fine tip & follow instructions). Little red and some peeling that will go away after moisturizing. While I LOVE this product and use it all the time it has NOT reduced wrinkles. It HAS been a savor to my black heads/large pours and pimples (embarrassing as a mid-30’s adult) so I am very pleased with this purchase despite not reducing fine lines, “wrinkles”.

  71. Valerie says:

    I used this NuBrilliance for the first time yesterday. It does make the face red but it did not damage my skin. I used it on low on the face and high on my feet. I do think it will take some time to get used to using the right amount of pressure and getting used to keeping the suction intact. The machine is LOUD and that did not come across in the video so I assume the model who was doing the demonstration did not have it on. It is hard to keep the suction intact and you have to keep your skin taut. I think my skin looks good but I had a glycolic peel a few weeks ago and think it looks good because of that.

  72. Theresa says:

    People should do a thorough check on a product before purchasing, especially one from those infomercials. The reality is that most, if not all products from infomercials, are generally nothing but junk. These companies attain their products way below cost (most likely from corrupt vendors in China), and they use the most blatant lies to sell their products to the hard working consumer. You have to realize that these evil companies goals are to sell worthless junk and take every possible dollar they can.

    NuBrilliance is breaking the law by failing to disclose hidden charges. I suggest that those customers that have been ripped off by Nu brilliance file reports with Consumer Affairs, the Federal Trade Commission and the Better Business Bureau. Also, someone might contemplate on contacting a high powered law firm to initiate a class action lawsuit against NuBrilliance.

    It’s time to put these evil companies out of business!

    • lisa says:

      What is your review contributing? Did you ever buy the product? Try it? What info do you have to support anything you are saying?

      • Colleen says:

        I’m rather confused. Your comment regarding hidden charges leads me to believe you have purchased this product, however you’ve mentioned nothing about the product. ??? Details would be helpful. Sorry you had a bad experience.

        • bon says:

          What are these hidden charges some people keep talking about they all mention it but not one even says what the hidden charges are. If your complaining about hidden charges tell us what the hidden charges are.

    • Pat says:

      I totally agree about the hidden charges that they of course don’t tell you about in the infomercial. Almost $80!! and 3 payments of that amount. Very crooked of them for sure! Whether I have used it or not doesn’t matter right now. It’s them being sneaky with not telling the entire truth about their high cost of 3 payments! No thanks!

      • Lori says:

        Pat – Have you ever bought anything by mail before? They clearly say that its $14.95 to TRY the product for 30 days! Then, IF you like it, you keep it and pay the full price in three installments or one lump sum payment. Did you really think that the actual price is $14.95? What world do you live in? I can’t even get lunch for $14.95.

        • Irina says:

          It is a scam, isn’t it:((( I paid $35 for trying, enstead $14,95 ($20 were for taxes???) I feel I will be going through some defical time to return it:(((((

          • bon says:

            it states on the web site by law what states have to pay taxes. there were only a couple. CA, NJ, NY, AND NV. Its very Clear. You must live in one of these states. If you have a issue with that…. talk to your congressman. The company has to follow the laws on that. That might be where they are based out of.

        • Barb says:

          I just got done watching the infomercial for NuBrilliance and every time they went to the part where you could order the machine, the price it showed WAS $14.95 for a 30-day TRIAL. However, every time the screen came up with this price, I searched the screen to determine what the price would be AFTER the trial period. At NO time during the 1/2 time slot was that price shown. I had to go online to find out the real price, which, as far as I am concerned, is far too expensive from what I am reading on this site. The people who have commented about “hidden charges,” are absolutely correct! If they do not FULLY explain on the infomercial itself what the ACTUAL price of the machine is, and how you are expected to pay for it AFTER the 30-day trial period, in MY book, they are “hiding” something. If they are hiding the true price, etc., what else are they hiding?? I will NOT be ordering this machine!

      • Deana Wise says:

        I just ordered it and it did say if you keep it after the 30 days you will be charged $79. & some change each month for three months.

  73. Shel3811 says:

    Just the sound of scratches on my face makes me run from this machine. I’ve had microderms without a scratched up face. Red yes but not scratches.

    • gigi says:

      Hi…the scratches are ‘micro’…very tiny and not visible to the naked eye. if you could literally see the scratches then I would say you are doing it way too hard! (to say the least) good luck…

  74. Deanna says:

    Just to go ahead and let everyone know, I have not used this product or any other home microdermabrasion kit but I am a licensed esthetician and have performed microdermabrasions and had them done many times by different people. I have never given or gotten scratches from one. It is possible to hold it in the same place for too long if the suction is turned up too high and break the skin but that is the person doing it, not the machine. You should be red after, you may even peel. If you do then that’s good! As long as you don’t cause your skin to bleed then you’re doing it right. I do recommend getting at least one done by a professional before using it but even then you may get someone who doesn’t do it right and if it’s done too lightly then you won’t see results as quickly or at all. I would also start out light so you can get to know your skin, if you don’t already. Also take into consideration products you are using and even medication you may be taking can make a difference to how your skin reacts.

    I’m sure the instructions that come with it explains all of that but just to let you know you’re supposed to stay out of the sun or tanning bed 2 weeks. prior to getting a microderm and then you should also discontinue using retina or face-wash/topical creams that exfoliate your skin by causing it to peel. You should also use sunscreen after but if you’re going to use any microderm system or have one done or if you just want to start taking care of your skin, then you should always use sunscreen and stay out of the tanning bed anyways b/c if you’re not then you’re just defeating the purpose! My teacher in school said it should feel like a cat licking your skin but depending on your skin, you can sometimes be more aggressive. I say do it as aggressive as you can stand it without causing bleeding. This way you will see results quicker! I do plan on getting a do it home kit but I don’t think it will be this one b/c it sounds like a lot of people have had problems with the suction and that’s the only reason why. I just started looking for one and so far, I like the “Personal Microdermabrasion System”.

    • Deanna says:

      one more thing I wanted to say is that you really don’t need to buy a moisturizer to use post treatment. I would just use sunscreen/sunblock which is better obviously and either rescue cream that you can probably buy at most spas or just Vaseline.

      • Skin Care Guru says:

        I would NOT recommend using Vaseline. This can be very messy and clog pores. After any facial treatment you need to moisturize. That is a must. A sunscreen is not going to do it, it’s not much of a moisturizer. Of course you need to always use sunscreen but after any treatment, you need to rehydrate the skin. Right after the procedure is the best time to use a good moisturizing product. Your skin is fresh and exposed right after the treatment. Before any dirt and oil get into the pores, it is essential to put in moisturizer so that it can most effectively be use by your skin. You should continue to moisturize (every day) especially the days following so that you can minimize peeling.

  75. capricious1021 says:

    I’m hoping to order this product after I do some more research on this. A similar product was on the doctors show and Ive been seeing women using this product in the home. I plan on putting my review on there once I order my product. look for sheila1021 I’ll make sure to go step by step.. I love this site. good luck all

    • toni says:

      I bought this NuBrilliance Microdermabrasion right at 4 weeks ago and as I have seen I other reviews the suction has now dies tonight on me. I could not believe it, I cleaned it every time I used it and always used the filters and even bought a fresh softhead tooth brush to clean around the edges everytime I used it since someone suggested once that one person may not have cleaned theirs properly. AND I PROMISE YOU I JUST GAVE A GREAT REVIEW YESTERDAY LOL :(. So I will be returning this and not getting another after I have heard several say this has happened to them. So to whomever is thinking about this if you are like I am and I see something that may make my skin better as I am now 43 and would love to have some youthfullness back to my skin I will try anything at any cost sometimes but tired of spending $300.00 and getting ripped off.

  76. sheila1021 says:

    I will be ordering this product in a few weeks but first I will have to read more about it. I plan on putting my before and after on my youtube site sheila1021 wish me luck. And dont forget to look for my review if I decided to get this product. 47 year old female, five children has been on many medications due to major back surgeries just stop taken and my skin is jacked up.

  77. Erica says:

    I am very objective and experienced in office skin treatments. I have tried several types including laser. Food for thought ladies…one of the reasons I decided to purchase this system is because it is the same type of treatment performed in medical offices. When you are paying 150+ per treatment, it’s a greater value to have one at home for yourself, save money, and no need for scheduling appointments. Now for anyone who has NEVER had a microderm before, yes, your face will be pinkish and may feel sunburned. THIS IS A GOOD THING. If not, then you are not doing it correctly. Don’t be afraid of what this product can do for you. It’s not going to scar you or make you hide in your house. It’s like a pedi for your face, and it is important if you want to age gracefully. Honestly, it’s the easiest,low risk, low cost, and effective way to keep your skin fresh. This is an honest opinion from a 34 year old mom of 4 who just ordered mine, and is excited to start saving money and time. Best wishes ladies…

    • tasha k says:

      How does the Nubrilliance work for you?

      • beverly says:

        I used my purchase for the first time last night, and love the “new” feel of my face. I followed the directions as shown on the video when using the wand, and had the sandpaper affect like I had when I had my first spa MA treatment, so I was not surprised at the slight redness result and slight discomfort while using it. I did not use the three step solutions provided after, I used my own which I know I do not have a reaction to.

        I am a 50 yr old with problems with acne scars, large pores, and sun damage. I watched the program and thought why not, it could not hurt to try it.

        I saw and felt a definite improvement today. A smoother feel,a brighter shine to the tone of my skin and a noticeable change to the size of the pores all over my face. It even changed the look of the acne scars, kind of blended them in, for a smoother look.

        The machine is powerful on low, which I used for the first time. If you have sensitive skin, I would suggest only one pass over a site each treatment, ON LOW. I can see where it could cause extreme redness and irritation if overused in one session.

        The wand is easy to use and set up, the tips are easy to switch out,and the filters are easy to place. It is how you use the wand with one hand and add tension with the other that you have to practice.
        This machine scrapes a layer of old skin off lightly each pass to show the new skin underneath. It would stand to reason that you only do it two to three times a week to let your skin recover between treatments.

        I like the results so far with only one treatment to my face. I am happy, and look forward to seeing the results using this machine on other areas as shown on the video.

        • coco says:

          How do you clean yours? there is no instruction on this

          • cjc says:

            How do you clean the tips?

          • Angelah says:

            You are right, there were no instructions on how to clean the tips. That was the first thing I wanted to know. So I let mine soak in rubbing alcohol and swish it around for a minute, wipe it off and let it dry. Rubbing alcohol is safe because it sterilize and won’t rust metal.

    • Angelah says:

      I agree with you. I have just received mine last week and have seen results in just two treatments. I have suffered from enlarged pores on my cheeks for most of my adult life. I have seen a huge reduction in my pores with the two treatments thus far. I am excited and can’t wait to continue regular exfoliating maintenance for my skin care.

      • Skin Care Guru says:

        Rubbing alcohol does not sterilize, it only cleans things off. That’s a common misconception, but there are still microbes and spores left behind. I would not recommend putting it into alcohol just because of the chemicals in alcohol can harm some materials by drying them out and causing them to crack. You should call the company and ask them so you do not void any warranty.

  78. Kim Langendrfer says:

    I consider myself to be somewhat of an expert in facial rejuvenation lotions, potions, and gadgets. I have done it all. With regard to the Nubrilliance unit, I would definitely recommend it. I am 47 years old and have sun damage from a misspent youth (baby oil and iodine). Microdermabrasion on a professional level is expensive and time consuming. It can be very painful if left in the hands of an aesthetician that is not good at her/his craft.

    The Nubrilliance is not as strong but the results are quite similar. The results will be cumulative. Your fine lines will soften (not disappear) over time. Sagging and deep wrinkles have to handled by alternative techniques. If this is the reason you purchased it, send it back. If you want a glow and softer appearance, I highly recommend this product. I have only one complaint. My precision tip has a small crack in it and the suction has been compromised. I will simply purchase a replacement. FYI…I am a 47 year old Caucasian woman.

  79. Tammy says:

    When I was 17 I was thrown through a windshield by a drunk driver. My face was destroyed. After 3 years of painful surgeries, my surgeon told me “this is the last one, and we will do microdermabrasion on the other areas to minimize the scarring”. Guess what ladies….your face WILL be red and irritated….for me it felt like they had gone over my entire “new face” of very sensitive grafted skin with 100 grit sandpaper….so yes it was very tender. But that didn’t last.

    The redness lasted longer than the “pain” but today, you can’t even see where my skin had been grafted piece by painful piece. Microdermabrasion really does work, but do NOT expect any cosmetic procedure to be completely pain free when you are looking to make such big changes. So if the biggest complaint anyone has about this product is a little bit of redness or minor scratching, then that’s really no complaint at all considering that is what this procedure is designed to, do and these are known and anticipated affects that are temporary. Best of luck to you.

  80. betty boop says:

    I’m going to say this in a real “ghetto” fashion but you’ll all understand…ready here it goes. I’m a need everybody to stop dam clowning’ each other about this product & who does & doesn’t know about Microdermabrasions. This is ‘pose 2b a “helpful” thread about whether the dam thing works or not. Stick to the dam topic! This is why most women don’t get along w/one another cuz’ ya’ talk 2 dam much about crap aint nobody ask you about…shut up & answer the dam question. Does it work??? dats’ it dats’ all! gaaaaaaawt dayam!

  81. Lory says:

    I have been using Nubrilliance microdermabrasion system 3 times a week for the past 2 weeks and I love it!!! My face gets red after the treatment, and it feels like I had a mini sunburn, which tells me that it’s working, dead skin is actually being removed. My skin is smoother, and the little bumps are being smoothed out, my wrinkles are being smoothed out, the machine is actually doing its job. I do have some skin damage from the sun on my forehead, and theirs some discoloration and and I’m looking forward to see what happens with that in 12 weeks.

    I have experienced one real microdermabrasion by a professional in the past and I can tell you that hurt like crazy, and that left me with some scratches for a a day…. This home microdermabrasion kit is perfect for me, I can decide on the intensity, with the 5 different levels the kit offers. It’s very easy to use, but you must watch the video, it does take a little hand control. The more I use it, the better control I have….There are times, when my hand control is too fast and it disturbs the suction, but I wait, give it a chance to come back, and then I go in a different direction on my face, and it works perfectly. It’s all in the hand control.
    I don’t like the creams, they are very harsh on my skin and they have a lot of alcohol in the products. This could be giving people the bad reactions, especially if you have sensitive skin…..

    I don’t recommend going under the eye, this is sensitive skin, as the company says not to go under the eye. But I wanted to find a way remove the dead skin there too, so I carefully managed to use precision tip under the eye, going in fast movements and this was able to get to the dead skin in that area…but it takes a lot of hand control…

    I would definitely would recommend this product, to anyone who has normal to tough skin, but please use caution, it’s not a toy, it’s a mini microdermabrasion kit, it really works, but you can also abuse your skin, and it does take time to develop some hand control, take it slow and see how it works for your skin and then you can build up to more strokes.

    I will keep you posted in 12 weeks, to see how my forehead is doing? That is my tough spot.

    Much love to you all. Lory

    • HI LORY says:

      Hi Lori, the cream is really bad.. my mom has a sensitive skin a very dry, please tell me, what cream do you use after that, and what sunscreen do you use.

      Thanks
      Lesli

      • Amanda says:

        Hi Lesli!

        My name is Amanda and I am an Independent Consultant for a company called Arbonne. We are a vegan certified skin care, cosmetic and wellness company. Originated in Switzerland over 30 years ago! Everything we sell is botanically based, PH correct, dermatologist, opthamologist and pediatrician tested and approved. Also everything is approved by Health Canada and the FDA. Our products are amazing and completely natural so they are so good for your skin. I have been an esthetician for 4 years and have never seen products like this. I think I could really help your mum with her dry/sensitive skin. I have samples that I can mail out to people if you and your mum are interested. The samples will be of our anti-aging line, which will give you visible results in 24 hours! Our company website is http://www.arbonne.ca Please email me directly with any questions. My email is sellars22@hotmail.com

        Thanks and I hope I hear from you cause I know Arbonne will help your mum!!

        Amanda

    • Sammie says:

      I surely love mine also. COQ10 Lotion is amazing—it has all the amazing vitamins that the skin needs to replenish…. (I won’t name drop the lotion) Vitamin C is very good for your skin. I have several small spray bottles in my fridge of one of green tea, one of rose water, another of lemon water. These feel wonderful to mist on. I posted just a minute ago on my results. Olive oil is good also. I am just replying on your post because you also such as I have had and still enjoying my machine and results…

  82. idgie57 says:

    Woke up to the infomercial on this system, and after watching it decided to look for complaints… after reading the comments posted here, I think I’ll get one when they finally make their way to my local Big Lots store and use it on my heels… that’s about the only place I’d trust it!

    After knocking about this old world for 53 years, I’ve come to the conclusion that every line on my face is a road I’ve traveled, and every spot is a bump along the way… Time is a marauding army that marches across your face, and it’s invincible! I have decided to grow old as gracefully as I possibly can (albeit kicking and screaming all the way) and spend my hard-earned on better quality booze to soften the blow!

  83. catherine says:

    Ok now Im scared! I should have read all this before I ordered it! I have not received it yet, I wonder if I can just refuse it when it comes in the mail.

    Darn I was really looking forward to great skin.

    • shannon says:

      Sounds to me there are more pros than cons on this product I’m going to try it. I believe it will do just fine for my needs. Everyone is different and no miracles are promised, just my opinion.

  84. Shannon says:

    Nubrilliance works and I really did not believe it would. I am almost 40 years old and people are guessing my age to be around 26 or 27. Amazing. My new boyfriend’s parents said we really like her but she is too young for you. They were excited to find out that I am 39. They wanted to know where I found the fountain of youth and I told them Nubrilliance.

    • curious says:

      Hi Shannon is there any before and after photos u can share with everyone and also how long did u use the system for and how often.

  85. julz says:

    Wow with the mixed comments not sure who to believe who is legit and who is not, the only think I can say is mine is in the post, I will try it, but not on my face for the first time.

    If its what the advertising says it is well than all good if it is just another scam well than the old power of the word of mouth so to speak. I have over 1000 friends on my facebook, most are women and I’m sure at least half of them are wandering if this product is all it is made out to be. If I’m not happy I will post my feelings very strongly plus stop the payments on my credit card.

    I think it is up to every one to use the power of word of mouth to stop any corrupt companies for ripping off people, get their billion dollars from people than running off and creating new companies with a different scheme, I REALLY HOPE THIS IS NOT ONE OF THOSE COMPANIES.

    • Deborah Bryant says:

      I just want to know if NuBrilliance worked for you. Please tell me ! Thank You very much.

      • Lisa Fox says:

        I just turned 40. Saw the commercial today for it. Does it really work? Does it hurt? Would you recommend it?

        Thanks

      • Darsha says:

        Debrorah,

        I was skeptical and purchased the 30 day trial NuBrillance & I have had it a week. I have had professional microdermabrasion before, so I knew what to expect. I watched the video twice and started at the lowest setting using the fine tip. Anyway, I had a stubborn blackhead that was developing into a scar. It is almost gone and my skin is smoothing out and feels so soft. I really like this product and will keeping it if I continue to see results by the end of the 30 days. However, it is important to follow the instructions carefully. Hope this helps.

    • sassysadie says:

      Hey… has anyone heard about the new microderm called VISS its done with water and sonic 4000,00 steam its a little more than the $239.00 its $279.00 but does look like it might work and you can watch a video on it using it all over the body.

  86. tanglwood says:

    I have use NuBrilliance for the 4th time today. I am 100% satisfied with my machine and the results. My skin feels more taunt, the pores are diminished, my makeup glides on and my face feels like velvet. I have not lost suction and my filters stay put. This is without a doubt one of the best purchases I have ever made. Had I read these reviews first I might have missed out. I highly recommend it.

    • blackbeauty says:

      I agree. I LOVE this product…today I had my 3rd treatment and my face and skin is so smooth….I’m a dark skin girl, so I really didn’t think that it would work for me…after my 1st use my face felt so much smoother, I couldn’t stop rubbing it, and now I’ve done the whole body and I cant stop touching myself….you have to be careful because you have follow proper directions down to the tee, because if you don’t you will have over due it…and make sure after you use it when you moisturize your skin with the creams, that your skin will burn…so I put Vaseline on after the lotions to help soothe it.. BUT OVER ALL I LOVE IT..my face feels like a baby’s butt.

    • Maria says:

      I just ordered the NuBrilliance today…I listened to Eileen Davidson from Y&R…and a few months ago I started noticing how young she was looking…well surprise it was from this unit. I am not going to listen to the complaints, but rather get my unit, follow directions. I am almost 51 and folks think I am around 39 so maybe it will turn the clock back more…now just need to get a unit to suck the 50 pounds off of me…then I’ll be perfect…lol

      Thank you for your inspiring comments.

  87. kiwiw says:

    These folks on here complaining ARE PEOPLE THAT HAVE NEVER HAD A PROFESSIONAL treatment let alone know what to do with a at home treatment. Hang it up and go find out what its really all about b4 you jump into something you have no experience with. Because if you had experience a Microdemabrasion you would KNOW THIS IS A WONDERFUL MACHINE..

    I’m so thrilled having had many crystal MD and now the diamond is the bomb.. It is a great machine to have at home, I use on my legs and spider veins are LEAVING I’M SO HAPPY I’m going to renew my whole body. Only with one treatment my pores are smaller, my I can see where this is going, its smoother, and I can’t wait until I get a few treatments under my belt..

    If you don’t know what your doing, find out, b/c it will be so worth it in the long run.. PLEASE learn and follow instructions, I can’t for the life of me figure out what the heck someone was going to have scratched up their face.. must have put in the coarse tip by accident, and now blaming the machine when its you!!! those interested DON’T BELIEVE THE NON-EXPERIENCE REVIEWS, they are even worth considering since they were clueless to begin with. ONLY consider reviews from people that have had experience or previous MD.. its even helping my plastic surgery scars to fade.

    • Mariposa says:

      I agree 100%. thank you.

    • jazzey_boo says:

      Thank you for the first upfront review!!! I’m 19 but I’ve had large pores for about 2years now. I’m buying this product and I WILL fallow all the instructions well!!! UPDATES WILL BE POSTED WITH IN A MONTH.

  88. gina says:

    I love NuBrilliance and feel like this place is so negative, lord don’t buy a kit if you never have gotten a facial of any kind period……. As far as the product, if they came up w/ a better filter system it would be perfect.

  89. Mandy says:

    Why does the heads on the Nubrilliance come loose?

    • b.j. king says:

      I find the tips don’t seem to last as long as seen on TV. The fine tip seems to get loose and flips off. I have tried on both speeds. I have had the product for 3 weeks and have used three times per week. I have had no problem with burning. I have had several deep peel treatments. This machine does not replace deep peels. I bought it to use to keep my skin looking fresh. I have seen positive results in the three weeks that I have been using the machine. I have asked where the dead skin cells go. I don’t see them on the filter or the wand. Any thoughts???

      • Ludmila says:

        That’s the problem, where the dead skin go? I called the company,they couldn’t find the answer. Prof. MD has collector, you can see your dead skin. The second problem is cleaning. How? you have to clean, its a lot of bacteria, that is not recommended.

  90. Brenda says:

    What is the difference between Crystatift and Nubrillance?

    • ET says:

      Crystalift uses Crystal Capsules which are filled with mineral crystals which are blown on to your face and then vacuumed back into the tool. (somewhat like sandblasting) Capsules are a one time use and come in a 30days supply and cost anywhere from $39.99 and up..

      NuBrilliance uses very super fine tips which is like sandpaper with a filter and once contacted to your face, its like sandpapering your face but harmless. The tips can be used for 10x and filter must be replace after every use. the replacement cost $15.00 1 tip with 10 filters

      I did so much research prior to buying.

  91. Jil says:

    What is the difference between Dr Denese and Nubrilliance?

  92. Jenna says:

    How much is Nubrillance

  93. Sheila says:

    If you are getting a lot redness and scratches with the NuBrilliance microdermabrasion, you are not using it correctly. With all appliances, read the directions. Use it on the minimal suction with the the proper head and you will be fine. You let the machine do the work. Do not press the head into your face. Watch the DVD and enjoy the opportunity to get a good facial. If it doesn’t work, it is not the machine. Send it back and get yourself a mask in a tube and settle for it. QVC does a lot of work in providing products that are safe. They are not going to sell something that doesn’t work and damage their reputation. Think about it.

  94. Delilah says:

    Here’s my trouble with Nubrilliance. First the trial is advertised for $14.95 for 30 days. Then they add tax of $25.28 to that…get it …the tax costs more than the trial. On the purchase invoice they have tax of $3.48…but when they debit my account they took $25.28 for tax. When I contacted the company I was told that the refund would be in my account in 7 business days. Ten days later I called again. The refund was not in my account. I was told in three business days it will be in my account. Seven days later I called again. This time they were telling me only when I return the product will I receive the refund, because I owe them money. I said it was still on trial and that’s not what I was told in the first instance, nor was any thing like that mentioned on line when I made the purchase. Of course they did not refund the money. I went into my account to see when they scheduled the first payment deduction. It was set for January 9, 2011. My trial period does not end until January 15. And like some people said, the product is not all it is advertised to be…there is redness and so on but I haven’t seen the kind of results they are talking about. I have friends who have gotten better from a normal microdemabrasion kit. Good luck to all who use it and better luck to those who are trying to get their money back, I am still trying.

    • Michelle says:

      I ordered the kit and was really excited. I have had a few professional MD treatments and regularly see a dermatologist for “other” maintenance treatments.

      After the 2nd use there was very little suction and definitely not enough suction to be effective in any way. I called the customer service line and the rep confirmed that this has been a problem with the machine. I confirmed with the rep EXACTLY what I needed to do to return the machine before the 30 day trial was up and made it very clear that I was not happy and did NOT want a replacement.

      I received a letter from NB confirming they received my return. I thought it was over. A couple of weeks later my account was billed for the first installment of $49.99. I called CS again and the rep said I “should” have written that I wanted a refund and not a replacement on the return label. No one mentioned that before and I did not find it anywhere in writing either on their mailings to me or on their web-site.

      Bottom line, do not order anything from this company. Since draft they attempted to hit my account two more times. I cancelled my debit card and filed a claim with my bank for “unauthorized” charges.

      Many things the second NB rep stated to me were simply untrue and insulting to my intelligence as a consumer.

      Bad experience. Will never order anything from an infomercial again.

      • Merritt says:

        I also had the same problem. I ordered this with the trial and they tried to take out $49.99. Then, I had two other companies with my credit card number given to them through Nu-brilliance. I had to cancel my card and get a new one. I haven’t even seen the product yet. DO NOT ORDER ANYTHING WITH THIS COMPANY.

        Really bad experience and not worth it.

  95. Nina says:

    How to care for Nubrilliance diamond tip

  96. Gail says:

    Filter stuck in the Nubrilliance hose how do I get it out?

    • Christie says:

      Mine does the same thing! Just carefully pull the clear plastic hose off of the end of the wand, do it real slow, but it will come off. Then I had to take a pin (safety pin) and stick in there and pull the filter out slowly. Then you can slip the hose all the way back up on the wand. My filter does this everytime I use the machine, about halfway through my process….only issue I have had.

      • kathy says:

        This is actually a cheaply built product-My filter did keep getting stuck in the tube and the last 2 times I had to take the machine apart and noticed the inside tube was just attached to the holder inside..the suction is actually not going anywhere-because there is no where for it to go except to stay in the tube and when you look thru the tube after using the microdermabrasion -you notice that there is nothing even in the tube (no skin cells, nothing)…it is a total rip off-not to mention dangerous to the skin as well.

  97. Lisa says:

    It seems some of you posters have no clue what microdermabrasion is. Maybe before you buy the product and complain about it leaving red marks and scratches, you should try going to a salon and having it done professionally. These things are normal!!! Your skin will be sensitive, red, slightly painful, and scratched!!! These things should not be extreme but they will happen. What do you think the words micro-derma-brasion mean? I have had numerous facials and micros done at the salon and I’ve come to expect this. It goes away by the next day usually. Can you really expect an abrasive diamond tip with suction to not do this? Seriously people, what are you expecting? Go and try out getting one done by a professional esthetician and I’m sure you will feel stupid when you see the same results. (wow, I now know why we have to have the words ‘caution: hot’ on the side of a cup of coffee!)

    • Myrdawn says:

      Lisa, you’re so funny and right! You too, Sheila. We can’t expect microdermabrasion not to leave skin a bit red and a bit irritated or scratched. If it didn’t, the system wouldn’t be working!

      But, I’d much rather do the process at home and be able to buy this NuBrilliance system for the cost of one treatment at the salon!

      • Monica says:

        I have been getting diamond cut microdermabrasion sessions done for over sever years by a professional. I have NEVER EVER walked out with scratches and only a very small bit of redness. If this is what this home product is doing to you, RUN AWAY!!! Scratches on you face??? Are you kidding me? Big NO, No!!!!Every time I walk out of my session my face feels like a baby’s behind. Don’t believe me? Then you should take Lisa’s and Myrdawn’s advice and get a professional Microderm done and find out for yourself. Would not be shocked if these gals work for the company. Just saying!!!

        Good luck!!

    • Tam says:

      You go girl…..

  98. Janine says:

    I have had my NuBrilliance for about 3 weeks now and I love it. Works great and I don’t have anything to complain about but one thing. Mine seems to have lost its suction power. Has any one else had or has this problem. I’m wondering if I should call the company and see if there is A way to fix it. As I have noticed a difference from when it was working great to now with the loss of suction.

    Also for anyone wondering. It’s a great item but you do have to watch the enclosed DVD that comes with it. It gives clear instruction on hoe to use the device. Specially because it has three different tips and if u use the wrong one on your face it will hurt. That’s just FYI. But great product.

    • Pam says:

      I too have lost suction power after using it just a few times over the past 3 weeks. It works for a little while just like it is suppose to and then it looses suction. I called the 1- 800 number for customer service and there is a generic answering that doesn’t identify the company name and if you don’t know the extension you are asked to leave a phone number and they will call you back? It was working great and I liked the results, but it keeps malfunctioning after only 3 weeks of use. Fortunately I purchased mine with ShopNBC. I have called them and they are giving me a complete refund

      • Janine says:

        I was able to return mine to the company and got a full refund now I’m bummed I really like it. So I guess the loss of suction is normal. Will have to buy a new one different model then

  99. Sammy says:

    How often do you use Nubrilliance?

  100. Suz says:

    How to prevent lines and scratches when doing diamond Microdermabrasion?

  101. Jade says:

    How to replace filter in Nubrillance system?

  102. Dotnurse says:

    Bought NuBrilliance, used it, loved it…I use it weekly and my skin has never looked better. My teenage daughter uses it on the gentle setting and her acne has totally cleared because she is no longer putting acne medication on old dead skin. The acne creams actually have the chance to get to the problem areas. It only took 3 uses for me to see results and 1 1/2 weeks for her acne to clear. Thank you NuBrilliance for a great product.

  103. Polly says:

    Nubrilliance diamond microdermabrasion on african american skin how does it work

  104. JoMaui808 says:

    This is so~ confusing. I can’t tell who is an actual customer with good results or someone working for the QVC Dr. brand! I saw this on Shop NBC today with 52 replacement filters and lotions for $197.88 with flex pay options. I am still tempted but skeptical. I don’t want to hurt myself, but can’t afford the spa or Doctors treatments.

    • let us know if you happen to try it.

      • siob says:

        Just returned my Nubrilliance-they did not give me a hard time – try and sell me something else – I would feel safe buying from them (unless I don’t get my money back-I’ll let you know) I hope it works for you-the price is great $197.88 mine was $300.00 rip off. Let us know!! I didn’t try it -at that price -I’ll get a Dr peel

    • bon says:

      A lot of schools that teach cosmetology. The advance students work on the public. You can get treatments for as low as $30.00 compare to $100.00 at a salon. Might be worth looking into.

  105. Janet says:

    I am looking for info on this Nubrilliance Microdermabrasion as I was considering buying it. I know I very sensitive skin and from what I’ve read here, I see I would be taking a real chance with making my skin much worse. That I’m not willing to do. I’d suggest any woman who knows she has sensitive skin ought not to try this, but if you must, then have a Dr. do it 1st.Spend the money and time & ck out the Dr. and go to someone good. I did and it hurt a bit, but I healed up just fine, but that Dr. was a well known expert. If it works for you then that’s great, but you also must consider that you might not be able to do as well by your self if you have really sensitive skin. If you’re Ok with all aspects of it, then it’s your gamble that you will able to do as good yourself, but you might want to just experiment with one small area for a week or 2 that your hair can cover, just in case you do scar yourself. For me, for now, I’ll stick with my diet, vitamins, face exercises, face creams, and avoiding various drinks & foods & habits, etc that do cause aging of the skin and in the mean time I’ll keep reading and looking. BTW have any of you heard about or tired Preparation H or Philips milk of magnesia? I heard of some older women with beautiful wrinkle free skin who use those all the time on their faces. I’m still looking for what will work for me.

  106. hannah says:

    I have used my Nubrillance for about a month now. I have not had any problems, except for one of the filters becoming lodged in the tube. Other than that I am happy with it. The little scratches on the skin is what makes collagen regenerate. I have had many at a plastic surgeons office and it is the same way. You have to be delicate with your skin and if you become too red or scratched, use it less per week. It takes getting used to operating the machine correctly. It isn’t something you will get the hang of on the first try. It will resolve black heads and clogged pores, but you have to hold it onto the spot for a few seconds until it releases. One important part is to wash your face with warm, almost hot water before using it to open your pores. This way debris can be removed from your pores. Good Luck Guys

  107. jacquie says:

    Love it. makes my dull complexion glow again.

  108. Pamela says:

    I am 42 years old and have browns spots on my face so I bought Nu Brilliance. Yes it does make small scratches on your skin, but it is suppose to. That’s what Microdermabrasion does.

    The alternatives to remove these spots are laser, which burns the skin and leave scabs for at least a week, or acid peels which burns the skin and usually requires time off from work to heal. I had this product for 2 weeks now and use it aggressively. My skin gets scratches and red but my brown spots are absolutely fading and it all heals.

    I’m sorry I didn’t take before and after pictures for you. I still have to work on these spots though, but the instruction say to use it for, I think, 6 weeks to get rid of spots. I’ll report back then, but I’m thinking it will remove them completely, they are about halfway faded now.

    So far. I like this product. I am sorry for those of you who had bad experience with it.

  109. ava says:

    Thanks guys! I was just getting ready to order this product, so glad I listened to my ‘inner-voice’ and decided to google NuBrilliance reviews first!

  110. FS says:

    Teri,

    I am reading the posts and you have the vaguest and most slippery answers/comments ever! What’s your deal with NuBrilliance?

  111. Phil says:

    Can I use Nubrilliance for stretch marks?

  112. J. says:

    I love all these “bad” Nubrilliance reviews complaining about how this product works too well. They prove nothing more than the danger of having consumers who know next to nothing giving their personal opinion wanting to be taken seriously. There is NO PRODUCT that feels fantastic and refreshing yet works really really well. The whole idea behind rebuilding collagen is that it feels and is somewhat invasive. And the redder you get the more it is working. It’s a fine line between hurting yourself and getting the best results. That’s WHY these products are usually administered by a physician. You’re peeling off as much skin to be re-grown as possible. That’s the process! If you’re too much of a Mary to get good results, don’t. Just go to the spa, get a useless “pamper me” green tea mask and stay looking old. Leave the results for us women who have the balls to look better.

    • gingerplum says:

      Sing it, sister! I’ve been a registered nurse for 16 yrs and a skin care & product fanatic for most of my adult life. As a nurse I learned a long time ago that you usually have to hurt people to make them better. Surgery? Hurts. Shots and needle sticks? Ouch. Guess what? No pain, no gain. “It’s a fine line between hurting yourself and getting the best results.” Beautifully stated, wish I’d said it myself. Anyone who uses *any* type of exfoliant or topical product should test a small area first and wait 24hrs to allow for any results or side effects to evolve. That’s not secret medical information, that’s common freaking sense. If you have less than desirable results, it’s not the product for you.

      People like Deonna and Mary who get all hyper in their diaper and threaten loud & long enough will get a product that gives fantastic results to most of us yanked from the market. Keep it up, and pretty soon we’ll need a doctor to write us prescriptions for 1% Hydroquinone and 0.5% AHA’s. And probably toothpaste.

      • B. Carter says:

        After the first of the year we need an RX for cold medicine. We will not be able to get anything OTC for our kids colds. Give me a break. I guess a way to make sure everyone will get Obama Care, huh?

        • gingerplum says:

          I feel it is inappropriate to turn an innocuous thread about cosmeceuticals into a political forum for Obama bashing. However, in observance of the etiquette of correspondence I will address this. Once.

          Your suggestion is irrelevant and incongruous. Those cold medications were a voluntary withdrawal based on ER statistics from overdoses. And it took effect in 2007. Note: that was before Obama. And in my experience as a nurse and mother those cold medicines are almost completely ineffectual.

          http://www.webmd.com/cold-and-flu/news/20101122/accidental-overdose-of-cold-drugs-kids-declines

          • Ben says:

            You consider that Obama bashing? Give yourself a mental break, its relevant to that person and wholeheartedly congruous.

        • lew says:

          Cold meds. where taken and put behind the counter so that the gov. could control the amt. being bought by people bc/people where buying it to make street drugs and teens using it to get high. You can buy it but you just can’t buy 20 bottles a week.

        • margaret says:

          Not true! if you are a public aid recipient, then you need a Rx for your state issued medical card to cover over-the-counter medicines, and if you are a member of a HSA (health savings account) then you need a Rx in order to use your card to pay for over-the-counter medicines. Get your facts together. Don’t blame our financial distress on Mr. Obama. We have been in debt and heading towards financial issues long before he was in office.

          • shannon says:

            Get of the political band wagon about Obama, it was a comment she has a right to say, after all we do have the right to free speech last time I heard, I can’t believe some of the uneducated remarks made by such supposedly educated people if you don’t like what she said move on to the next comment. It’s real simple , which is what I’m about to do :)

      • lew says:

        You people who say you are nurses lack common sense and it sounds like you got your degrees either online or your just a LPN or as we call you bed pan changers and if this is the case your shouldn’t be giving your opinion bc/you do not have the education to do so. Any nurse knows that their will be people who have skin that is too sensitive for these types of treatments and any Dermatologist will tell you this. The infomercials are doing many people a injustice by not disclosing this fact. I suggest anyone considering a product like this at least ask your dermatologist before doing so. The Doctors seen on these infomercials are paid to to them and are going to say what the company wants them to say and they will always find someone who is willing to sale their soul for money or they will hire a actor and stick a lab coat on them in hopes that you will assume they are a Dr.

        • margaret says:

          Nurses lack common sense? I guess you never go to the doctors office then, they are apparently smarter than you.

          • margaret says:

            If you don’t like infomercials and don’t want to buy their products, don’t buy them. Don’t watch them. Tune in to old repeats of Andy Griffith or something.

      • lew says:

        Cold medicines were taken off the shelf bc/they were being bought by kids and adults and using them to make street drugs. Watch the news or read the paper much!

    • Lyn says:

      You are either naive or stupid. The redder you get does not mean “the better you get”. It means you are being overly aggressive towards your skin. This is also true with the use of Retin A, Retinol, AHA acids and sundry other products that WHEN USED PROPERLY have their advantages towards skin rejuvenation. No qualified and licensed dermatologist would ever make the ridiculous statement you made. Equating women with either having a pair of balls or not having them is even more stupid not to mention vulgar. I for one will glady leave the overly aggressive use of such machines and the inevitable results guaranteed to come in the future to you and those equally as naive and ignorant as you that happen to believe such preposterous statements.

      I would suggest that for those of you still thinking about purchasing ANY microdermasion system to please visit dermadoctor.com and read this dermatologist’s opinion on the use of these machines by unqualified individuals (the consumer who has never given herself one) choosing the wrong type of product. Additionally you can search for articles on the use and more specifically the overuse of such at home machines in addition to the overuse of alpha Hydroxy acids. She has spent many a session with women overly eager for quick results in attempting to correct the abrasiveness and damage acquired by the “ballsy” and overly aggressive attitudes such as “J” alleges to be necessary towards skin rejuvenation. Nothing could be farther from the truth.

      Please do yourself a favor, before purchasing any device with a recommendation such as “J”, contact the dermatologist at this website. She does answer questions and you will at least get a licensed dermatologist’s opinion, not some ignorant consumer’s.

  113. Mel says:

    I recently purchased Nubrilliance and so far I have used it about 4 times. My skin looks very nice. The only problem I have is that the filter has gotten stuck in the suction tube! The first time it took nearly 30 minutes for me to patiently press the hose down and squeeze the filter out. Now it has gotten stuck again, but this time it wont budge. Does this happen to anyone, and if so what can I do to prevent this from happening? and is it ok for the filter to get sucked into the machine, since I can’t get it out?

    • kathy says:

      Yes the filter goes down the tube almost every time I use it. This is very frustrating and since I have no patience, I have to have my husband get it out for me.

      • Frankie says:

        I am considering this product and notice that people mention this filter problem. It’s been awhile since your posts…..are you still using NBrilliance….and what became of the filter situation?

        Also, where do you purchase the filters, and are they expensive?

        What other replacement costs are you looking at?

        Thanks!

  114. micha says:

    Micro- derm-abrasion if you break that down it means small skin scratches…
    Dermabrasion is the removal of the first couples of layers of skin this is the abrasion part……the removal of these layers of skin causes inflammation which in turn causes increased collagen production…..the NuBrilliance product does what it says it will do …..remove the first few layers of skin to increase collagen production, if you have this professionally done you will get the same results of redness and “scratches”, antibiotic cream is given to speed recovery and promote healing.

  115. Deborah says:

    I’m so glad I didn’t order this thing! The NuBrilliance reviews are terrifying. That’s all I need is a defective product advertised by a deceptive company! Shame on these oafs!

  116. mary says:

    Evidently Sounds to me that Teri works for nubrilliance and has something to gain you keep getting so defensive of the wrongs done to these people. You must get a portion of shipping and especially handling as well as a fat chunk of the whole pot, to defend not getting a full refund. After scamming and scaring these people and treating them as they don’t know what they are talking about. Office visits don’t leave your face torn up. You need to get a clue Teri and I don’t know or care how u sleep at night. Rest assured Karma will take care of it.

    • julz says:

      I agree with you, also I think there are people on here posting as customers that work for the company, mine is in the post at the moment, Heres hoping I haven’t been ripped off once again from these companies that make money off hard working people by their scamming advertising.

  117. karmen says:

    OMG! These NuBrilliance reviews really scared me I wish I had read them before. I ordered the NuBrilliance system like 3 days ago, I was so ecstatic when I saw it on tv that I ordered it right away! now I’m really sad and don’t know what to do! people are saying they had a hard time getting their money back :(

  118. al says:

    Wow…All these negative comments, its always something. After reading all the comments it seems that this product is just another gimmick and all I can say if anyone has bought this product and has trouble returning it and has used a credit card to purchase product – you have 180 days in total time under visa mastercard rules to get refunded. Don’t listen to your credit card policies if they tell you its to late to return and getting refunded, its not up to the credit card Company via MC make the rules … they lie the credit card companies are douche bags. Go online and research Visa mastercard rules, good luck trust no one research everything on your own.

  119. Shannon says:

    I am a teenager with fair skin and I was going to do the microdermabrasion with a (professional clinic) then I saw your advertisement. If you were to use NuBrilliance is there a chance that when you age, your skin will become damaged from that type of system to smooth wrinkles, acne scarring, bumps on the skin. Just the whole face in general.?

  120. Deonna says:

    I ordered this Microdermabrasion unit (trial period) after reading the “wonderful reviews” on their website… too bad they don’t publish ALL reviews as I sit here with very damaged face & neck after using the unit twice (not over use and per the instructions) it claims skin my be red after use but will go away after minutes so I wasn’t concerned after the first use (even though there was some burning and the red lasted over one hour. I waited a few days and then the second use…. (again as directed) and the result, red, burning skin! Then I used the creams (they included and directed to use after the unit was used) made my skin feel as though it were on fire!

    This is when I realized, parts of my face & jaw line were raw! No over use, no pressing (there is a vacuum that sucks your skin) the creams only intensified the burning and irritation, when I tried to use water to rinse the creams off for relief, the burning was unbearable.

    That “glowing” they speak of must be the “burning” of your skin because that is my experience. That was last night, I barely slept due to the pain of burning and feeling as though there were thousands of needles pricking my skin.

    Today, I look as though I have went face first into a briar patch. My face is horrible, pain still exist and it is swollen. I kid you not! I will not go out of my house until (and I pray) my face & neck heal (it is that bad) I took photos to document this and send to NuBrilliance for my full refund. This is NOT for everyone (wasn’t for me) had I known that not everyone had the results (only positive posted on their website) I would have NEVER tried this product. I only pray that I have no scars when and if this heals (a high price for the diminished lines and more youthful glow, it states you can achieve). Beware of this product as you may live to regret it as I do.

    • Deonna says:

      hamptondeonna…if your skin was also injured or damaged from use of the Nubrilliance microdermabrasion unit. I can send you links about the company that owns the patent and product. As well as links to court cases that were filed against them by consumers and the Federal Trade Commission.

      Company: Wellquest International Inc. (product owners)

      • Lyn says:

        The company that manufactures it is Emson Incorporated. You can google this in on the web and come up with some additionally disturbing information as well about several other products they have manufactured. I sent several emails to them with questions about the Nubrilliance in relation to a review I read at Amazon. They refused to correspond to those questions in writing. Reputable organizations do not react this way.

        The only licensed (by the FDA) microdermabrasion system for at home use is the Timepeel machine if this means anything to those looking to purchase one and considers such a license to be of benefit when deciding on a machine to purchase. And no, I don’t work for Timepeel.

    • Kpippin says:

      I am sorry you have had that experience. But, I think if you learn how to use the machine you will have better results. I believe you were too aggressive. If you try using a lighter approach you will get better results. I like the fact you have an option to go aggressively as you like or as easy as you need too. Since it is a home unit and you can use it as you need too try using the fine tip on the lowest frequency as often as you need to. I just bought nubrilliance and I absolutely love it! Right after I am a little red but it goes away within a half hour and the tone of my skin has never been better. It is like getting a professional facial only better. I can’t even describe it. I have cared for my skin my entire life and this just adds to my regular routine 10 fold. Exfoliation is recommended for healthy skin care. I never right reviews but I am just so impressed with the results I am getting. Again, I think you just need to learn to use the machine. It does what it is supposed to. I just think you are going a little too aggressive.

      • sandi says:

        does the machine have the crystals that are injected in the the skin with needles? that is how I get mine done professionally….

      • Teri says:

        I agree with you Kpippin — Good NuBrilliance review. There is a reason why education is important when you pay for a service at a spa or doctors office. Part of that education is learning the technique. At home products allow us to treat ourselves, therefore we also need to learn the proper technique.

      • julz says:

        I take it you also work for the company :(

      • Barb says:

        As I have read through all of this reviews, I am trying to pick out the ones that sound like people employed by the manufacturer of NuBrilliance to keep their “eye” on websites like this, set up and designed to help people like me and many others on this website trying to determine if an expensive product is really worth purchasing. After reading your comments, you sound just like a company employee. I am almost 55 years old and have been around the block enough times to recognize the overpraise of something and the blame it on the part of the operator schemes. Caveat Emptor – Let the Buyer Beware. This sounds like a very cheap machine at a very expensive price! I would not buy this product. Please, ladies and/or gentlemen – be careful. I think the positive reviews are from company employees.

    • JayB says:

      I have the Dr. Dense (from QVC) microdermabrasion unit (looks and works just like this one). The QVC unit MUCH CHEAPER!!! I paid $99 and no shipping during a special. I do not know if QVC still carries the unit but would be worth it to check. I watched the infomercial on nubrilliance and how they show the people using the unit is COMPLETELY WRONG. Dr. Dense demonstrated on QVC the proper way to use it (no downward strokes!). Unfortunately a DVD was not included with her unit but I had kept the recording. Made me mad watching the stupid infomercial for nubrilliance show people gliding it across their faces. You do upward and inward motions. Hold skin taut. Short quick strokes. I like my unit. Perhaps the diamond tips are of a better quality. The price is very good. I am 60 years old and use it weekly.

    • Teri says:

      Evidently you have never had a professional Microdermabrasion before. They can leave you red with purple marks from the suction for days. What it sounds like to me is the machine actually worked well enough to make a difference. By now I am sure you are embarrassed by the magnitude of your (over) reaction, toughen up.

  121. nerak says:

    I had wanted to buy NuBrilliance. but all I’m reading. eh I repented. does anyone know if there is anything better than NuBrilliance?

    • liza says:

      you’re right…now I’ve asted my money…in addition to the product payment…I have to pay custom fee of $96….such a waste…I wish I had read this before. I only read the positive reviews. It make my skin more mature, more wrinkly and more blackheads….no more online facials.

  122. Tammy says:

    I’m sitting here reading the comments about scratches and all I have to say is that it didnt do that to me. I loved it from the first day but I do have to tell you that if you over use it (like I did), it does make your skin dry, so I have backed off the once a week.

  123. Katrina says:

    Thanks guys. I will not waste my money on this crap. I hate bad service. I will be posting this in my SCAM BLOG.

  124. bryan says:

    My girl bought this crap NuBrilliance Microdermabrasion to try it to see if it would give her skin a glow. She’s naturally pretty with no bumps or anything of the sort. She is of mix ethnicity, mainly European and African American. To make a long story short, she tried the machine and her showed redness that she thought would go away. I woke up and look at her face and jumped out of the bed. I was like, baby, wake up now and look in the mirror. She’s like why? I said, your face looks like you’ve jumped in between a fight of cats and dogs, and in anger the cats retaliated on your face! She jump up and ran in the bathroom and let out a shreek which I’m sure the neighborhood heard because she had scratches all. Over here face. She followed the directions and all on the lowest setting because she’s very cautious about her face. Basically, the moral of the story is, if you wanna look like Edward scissor hands or Freddy cooger have been giving you a facial, I’d say go for it!

    • jody says:

      dude, i’m sorry about your girl, but this is one of the funniest things i’ve ever read! I mean the way you wrote it. good luck to your Nubian beauty though! that’s just a shame. shame on these people for false advertising!!!

    • Deonna says:

      This is to INFORM everyone who has had damage to skin or injuries due to use of the NuBrilliance microdermabrasion unit. The company who owns this product is WELLQUEST INTERNATIONAL INC. based in New York.

      If you google them, you will find they have been in court for deceptive business practices, false statements about products etc… They have been in trouble with Federal Trade Commission and have been found guilty in cases brought against them by consumers. They also were found guilty of stating products were clinically tested and approved when they were not.

      You can also find a list of all products they have patents on (NuBrilliance is one of the products they applied for and own).

      They should be held accountable for the deceptive business practices about this unit. If you have had damage or injury to skin due to use of this product let me know and I can send you the information I have found.

  125. Lee says:

    Thank you all so much for the NuBrilliance reviews. I nearly wasted my money.

  126. Theresa Davis says:

    NuBrilliance Review & Complaint
    I used NuBrilliance Microdermabrasion three times with the diamond head which is supposed to be the gentle tip and each time it scratched my skin leaving my completion RED SORE and afterward a RED RASH.

    I CALLED ON MAY 3, to ask for the “RA” number and this is what happened…..read on:

    I purchased this NuBrilliance on March, 2010, being skeptical, I asked about the return policy and was informed of the 30 day return policy. I called customer service way before the 30 day, to informed the rep that I had the product and had not used it. She then said “I will give you extra time, therefore you will not be penalized, and if you are not satisfied your return date is May 4, 2010″. Well, I called on Saturday and they do not work on the weekends, so I called on Monday May 3, and the rep stipulated the return policy for which I in turn tried to explain the “extra time given to me by a rep”. As of today I have been calling today from 2pm to 7:40p and to no avail no one is answering phone and they are open till 10est and I am in New York.

    NuBrilliance DAMAGED MY SKIN….I HAVE TO AVOID THE SUN BECAUSE MY SKIN BURNS and if it persists I will have to go to a Dermatologist.

    AND ALL I WANT IS MY REFUND; THEY SAY YES I’LL WORK WITH YOU AND THEN I GET NO COOPERATION.

    • Admin says:

      Thanks Theresa for the review…what NuBrilliance alternative are you planning to use. Can you update us on that?

    • inda says:

      I ordered this crap Nubrilliance a while ago. It took them awhile to send it to me and the lotion stuff that were promised to be free was not even included in the package. Anyway, I tried it and I stopped before it even ruined my face. It was not smoothly moving and sucking up my skin. I called to get RA# for return and I got lucky to get my number. They told me they will deduct shipping and handling so I told them I will mail it and pay for postage. I packed it, went to the post office, mailed the package, PRIORITY WITH DELIVERY CONFIRMATION WHICH ONLY COST ME $7.15. After a couple of days they refunded me only $272.12 out of $293.85 they originally billed me. I was aggravated, I called them right away and asked them how come I did not get the full refund when I paid for the postage myself?. They told me that is only for returning back and they have to charge me for shipping it to me. I was so mad, I told them, you’re charging me $21.73 for sending it to me, but I only paid $7.15 for mailing it back. I told them I will contact consumer affairs, and that this company is a scam. They’re making money already by sending it, and if I did not use the post office I would have been charged more. I’m sorry you got scammed too, but my advise is USE THE POST OFFICE FOR RETURNING IT, PRIORITY WITH DELIVERY CONFIRMATION, OTHERWISE YOU WILL BE CHARGED TWICE $21.73 WHICH TOTALS TO $43.46. You might have to contact consumer affairs too, just for a matter of principle, and maybe you get something back. I have to find out the address and telephone number. GOOD LUCK TO YOU!

      • Teri says:

        The difference is handling. Shipping and Handling are two separate fees. They can charge you anything they want to Handle your order.

  127. Lisa says:

    NuBrilliance Back-Order Issue:
    I placed my NuBrilliance order so long ago that the replacement heads came, but my machine still hasn’t. I called over a month ago and was told it was on back order. You’d think they’d wait to put me on auto ship replacement until I get the equipment.

    I’ve called several days in a row. The NuBrilliance customer service line says they’re open from 8:30 – 10pm EST, but both times I get a recording saying to call back within the time they’re open – I’ve called at 4pm, 5pm and 6pm EST, and still get the recording that says I’m calling when they’re closed.

    I’m getting VERY concerned that I’m not going to get my machine or see my money back.

    • RS says:

      You shouldn’t worry…just call your credit card company and tell them that you haven’t received your item and you can’t get a hold of the company. They will refund your money and go after the merchant. Thank God for credit cards!

  128. Suzanne says:

    Can anybody suggest a better Nubrilliance alternative?

    • Selina says:

      QVC carries a microdermabrasion machine by Dr. Denese for the same price as NuBrilliance, but you can put it on FlexPay (3 months @ $66). It also comes with more diamond tips and filters than the NuBrilliance machine.

      Pretty good reviews on QVC.com, and if you end up hating it QVC is much easier and more reliable to deal with regarding returns than any other company I’ve worked with.

  129. Mitchelle says:

    nubrilliance product by what company is it manufactured by?

    • DJ says:

      It’s made by Wellquest International

      • Quark says:

        Doesn’t matter who the company is that makes it it is most likely made in China. It sounds like the unit doesn’t last long. For the price it should last at least 3 years. I realize that very product is not perfect and there will be lemons but this product appears to have a huge percentage of failures. That is not good. You should not post any reviews on this item until you have used it for at least 1 year. Not talking about the results I’m talking about the quality.

  130. Laura says:

    I used my product for the first time today and with amazing results! Someone commented on my skin almost immediately. I would recommend this product. Looking forward to the second treatment.

  131. Nadia says:

    Hey thanks alot I was actually planning to waiste my money on this product thank god I did not…

  132. Allison Solimine says:

    I used your microdermabrasion system for the first time last night and am returning it this morning. I have multiple scratches on my face and, needless to say, am extremely disappointed. I read the entire instruction manual and followed the directions to the letter. I used the machine on the lowest setting and was not aggressive with the application. I could not recommend this system to anyone in good conscience and am very upset about my experience with the product!

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